Community Counts


Arrival information effective September 10, 2020

In order to provide and maintain social distancing guidelines, Museum tickets have transitioned from General Admission to Timed Entry and we have reduced our daily capacity.. Upon arrival at the Museum, Community Counts guests should proceed to the Information Desk to receive a timed ticket. E-tickets are not available for Community Counts guests at this time. If the Museum is at capacity upon your arrival, you will be given a ticket for a later time. You will not be allowed to enter the Museum galleries until your ticket time. If a wait is necessary, you are welcome to explore our Museum Retail Stores and Conservatory space.

The health and safety of our staff and guests are our highest priority. We have taken measures and instituted new policies related to the control of COVID-19. We ask that you follow all instructions provided by staff and on-site signs.

  • Masks are required for all visitors except those under the age of 2.
  • Our staff will be conducting temperature checks as guests enter the Museum.
  • Visitors are asked to maintain a distance of six feet from other parties.

Additional information on our Covid-19 policies and procedures can be found here.


Community Counts provides free general admission to youth 18 and under from the following counties:

  • Cheatham
  • Davidson
  • Robertson
  • Rutherford
  • Sumner
  • Williamson
  • Wilson

For proof of residency, please wear a school t-shirt or present one of the following:

  • School ID
  • Library Card
  • Driver’s License or Permit
  • Passport
  • A recent report card

Guests ages 12 and under must be accompanied by an adult/chaperone who is 18+. Up to two adults accompanying the youth can also receive a 25 percent off General Museum Admission. To receive the discount, the accompanying adult(s) must also live in one of the participating counties and present a government-issued ID or a utility bill that shows proof of residency.

Youth 13 and older do not need a chaperone.

The free admission for youth and the adult discount do not apply to Audio Tours, Studio B Tours, or Hatch Show Print Tours. Guests are welcome to purchase these as a stand-alone ticket.

Save time! Click here to fill out the Community Counts Museum admission form before your visit. Tickets will be available for pick up at the Museum Information Desk. 


FREE MUSEUM ADMISSION FOR UP TO 2 ADULTS is available by checking out the Community Counts Passport at any Nashville Public Library location.

Passports must be picked up in person at a library—they are not available digitally—then presented to the Museum's Information Desk in exchange for Museum tickets. Passports must be presented by the library cardholder and are only valid for the cardholder and a guest from Davidson County. Passports are non-transferable.

The Community Counts Passport is a partnership of the Country Music Hall of Fame and Museum and Nashville Public Library.


Residents of Davidson and bordering counties who receive SNAP and Families First benefits may purchase a Family Membership for $5. This level of membership is regularly $100. Learn more about Museum membership.

To receive discounted membership, families must:

1. Live in one of these Tennessee counties:

  • Cheatham
  • Davidson
  • Robertson
  • Rutherford
  • Sumner
  • Williamson
  • Wilson

2. Present at the Museum's Membership Desk BOTH:

  • EBT* card

And one of the following:

  • Driver's License or Permit
  • Library Card
  • Passport
  • Utility Bill (that shows proof of residency)

3. Pay $5

*An Electronic Benefit Transfer (EBT) card is a state-issued card used to deliver SNAP and Families First benefits to eligible Tennesseans.


We suggest that you wear comfortable shoes and plan for a minimum of 90 minutes for the self-guided tour of the Museum. Check out our Current Exhibits and our schedule of programs and activities. Please note that food and drink are not permitted in the exhibition spaces.

The Museum is WALKING DISTANCE from WeGo Public Transit routes 15, 18, 34, 52, 55 and the Music City Circuit Green Line.

PARKING IS AVAILABLE in public garages and surface lots. Visit for an interactive parking map.


EXPLORE THE MUSEUM. Fans of all ages will enjoy exhibitions that include authentic, historically important artifacts; interactive media; and archival film and audio. Art and music programs can be found in the Taylor Swift Education Center.

EXPERIENCE THE HALL OF FAME ROTUNDA. In this hallowed space, an ever-growing number of plaques honor men and women who have had an indelible impact on the world of country music. Hall of Fame membership represents the pinnacle of achievement in the field.

COME FOR THE HISTORY. Stay for musical performances by world-renowned artists and for discussions with people who wrote the country music story.


THE MUSEUM IS AS REPEATABLE AS YOUR FAVORITE SONG. The Museum offers limited-run exhibitions throughout the year, and artifacts rotate frequently in the permanent exhibition. There is always something new to experience.

OPEN DAILY 9:00 a.m. – 5:00 p.m.
Closed Thanksgiving, Christmas Eve, and Christmas Day

CONTACT US with questions at 615-416-2001 or

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