Event Sales Team


Director of Event Sales
Contact Heather

Heather McCroskey began her meetings and conventions career over 20 years ago in New Orleans, LA. After Hurricane Katrina, she and her family relocated to Nashville, where she began working in events at Gaylord Opryland Resort & Convention Center as a Convention Services Manager. In 2013, she made a career shift from event services to meeting planning, joining association management company, Parthenon Management Group as Meetings Manager and in 2016 she was promoted to Director of Meetings. Heather joins the Country Music Hall of Fame® and Museum as Director of Event Sales and Catering. When not working she enjoys spending time with her husband and son, working on DIY projects, kayaking down the river with her puppies (Fred and Dude) and cheering on the New Orleans Saints​.



Wedding Sales & Catering Manager
Contact Rachael

Rachael Vacek was born in Nashville, and after moving away to Indiana and Ohio for grade school, her family moved back to this wonderful city where she attended the University of Tennessee at Martin and majored in Public Relations and minored in Marketing. Rachael began in the industry with an internship with a local wedding planner, followed by multiple event jobs all around Nashville to give her a base in coordinating, catering, planning, and managing. She started here in July 2018 and is so excited to begin doing weddings at such an amazing facility where their mission and music speak volumes. She absolutely loves everything about weddings, but most of all she loves seeing the biggest day of her clients' lives come to life and the happiness it brings them. She loves the relationships she builds with them.

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