Dick Kottler giving a tour

Dick Kottler Volunteer Award

Dick joined our volunteer family after retiring from a successful career in the aerospace industry and immediately made his presence felt: from welcoming guests, to leading students on engaging tours through our collections’ highlights, placing instruments into budding musicians’ hands in our musical petting zoos, as a last-minute elevator operator, envelope stuffer, and so much more.

About the Award

Dick Kottler giving a tourIn 2018, the Museum lost a longtime friend, Dick Kottler, to cancer. Dick joined our volunteer family after retiring from a successful career in the aerospace industry and immediately made his presence felt: from welcoming guests, to leading students on engaging tours through our collections’ highlights, placing instruments into budding musicians’ hands in our musical petting zoos, as a last-minute elevator operator, envelope stuffer, and so much more. Wherever help was needed, he stepped forward.

In honor of Dick’s tremendous contribution to the Museum’s mission, a special seat forever bears his name in the CMA Theater, the Museum’s state-of-the-art venue for live concert performances. Any volunteer that donates 10 years and 1,200 hours of service in support of the Museum is bestowed the Dick Kottler Award in his memory, receives a special gold-embroidered volunteer vest, and their names are also enshrined in the CMA Theater.

Dick Kottler Award Winners

Not unlike Dick Kottler, these exceptional volunteers have touched all areas of the Museum. We are grateful for their friendship and unwavering support. Congratulations to our Dick Kottler Award recipients!

2021: Nancy Kruh

Nancy Kruh welcoming a guest
Nancy Kruh welcoming a guest

Since 2011, Nancy Kruh has generously donated her expert writing, editing, and research skills to the Museum. Her contributions can be found in many of the Museum’s curriculum materials including the award-winning Words & Music program, which she enthusiastically supports. As a captivating tour guide, Nancy also shares her vast knowledge of country music history with students, Museum donors, music industry contacts, and teachers who participate in professional development workshops.

2020: Lynn Nolan

Lynn Nolan
Lynn Nolan promoting a Musical Instrument Petting Zoo

Lynn Nolan has that special something that automatically makes you feel right at home and puts a smile on your face—whether enticing families to join fun artmaking programs, encouraging wonder in a child by exploring a musical instrument or the Museum’s galleries together, or ensuring that guests fully enjoy their visit. We’ve been fortunate to have Lynn on the Museum’s team since 2010.

2019: Bob Petersen

Dick Kottler and Bob Petersen in the Museum’s galleries
Dick Kottler and Bob Petersen in the Museum’s galleries

Since joining the Museum in 2008, Bob Petersen has been the epitome of warmth and hospitality, which he extends to everyone he sees. Bob has been a knowledgeable school tour guide, left his creative mark as a video camera operator as part of our “Capture” program back in the day, and has most recently been a friendly ambassador welcoming guests to the Museum.

2018: Jim Shaffer, Sallylou and David Cloyd

Front: Sallylou Cloyd, Jim Shaffer, and David Cloyd Back left: Former volunteer manager Dani McQuoid and Dick’s widow Carol
Front: Sallylou Cloyd, Jim Shaffer, and David Cloyd Back left: Former volunteer manager Dani McQuoid and Dick’s widow, Carol

Jim Shaffer’s volunteer career at the Museum began in 2002. If there was an additional way Jim could lend a hand—create tour guide materials (check), lead as a volunteer captain (check), or help take photos (check that one, too)—he identified it and took it on. His love of music and joy for helping others is readily apparent, and everyone who meets him is richer for the experience.

Husband-and-wife team, Sallylou and David Cloyd, are volunteers extraordinaire. From leading numerous VIP and school tours, to helping the CEO’s office compile board reports, Sallylou and David have been huge supporters of the Museum’s mission since 2008, and we are big fans of theirs.

Explore Volunteer Opportunities

How to Volunteer

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