FAQ

  •          When is the Museum open?

The Museum is open from 9am-5pm daily CST. We are closed on Thanksgiving Day, Christmas Day, and New Years Day. Please note that the galleries close promptly at 5:00pm and we recommend at least two hours to experience the full museum tour.

 

  •          Where should I park?

There are several paid lots located around the Museum. The Music City Center and the Hilton Hotel are both across the street from the Museum and offer paid parking. Visit ParkItDowntown.com for additional options.

 

  •          I’m staying at a downtown hotel, but don’t have my car. How do I get to the Museum?

We are within walking distance of several downtown hotels – The Omni, Hilton, Renaissance, and Hampton Inn, - just to name a few. The Music City Circuit is a free bus line that runs throughout the downtown area.

Visit NashvilleMTA.org/ for route details.

 

  •          Can I get a guided tour of the museum? How much time should I allow?  

We are a self-guided museum. This allows you to design your own experience based on your specific interests. We have an excellent audio tour which is included in both the Gold and Platinum Packages and can be purchased online. The audio tour contains approximately 60 minutes of narrative and can be stopped and started as you like.  

With our newly expanded exhibit space, we suggest allowing approximately 2-3 hours to experience the museum.  However, depending upon your own pace or if you decide to participate in any of our programs, you may like to stay longer.  Your ticket is good all day, so you may come and go as needed.

We have so much for you to explore, come spend the day with us!  Aside from the Museum and Hall of Fame, we also offer tours of Historic RCA Studio B (Nashville’s only historic studio tour) and Hatch Show Print (one of America’s oldest letterpress print shops).  Allow approximately an hour for each tour.  Shop in one of our four retail stores and enjoy lunch or a snack in our full-service restaurant, Two Twenty-Two Grill.

 

  •          Do you offer any discounts?

            Yes! We offer discounts on Adult General Admission tickets to Students, Seniors (60+), Military, Police/Firefighters/EMT’s, and AAA members with valid identification. (Discounts and coupons must be applied at time of purchase at the Museum Box Office only, and do not apply to Gold and Platinum Package prices.)

 

  •          Will I enjoy this tour even if I’m not a country music fan?

Yes! One of our favorite comments to hear from our guests is that they didn’t walk in our doors as a country music fan, but they left as one. Because country music has roots tied to so many other genres of music, there is something for everyone here.

 

  •          Will my kids have fun?

Yes! We are a family friendly museum! Visitors of all ages will find something they enjoy. With several interactive stations, videos and listening booths, kids can be a part of the music. Each month we have special family programming designed specifically to make music come alive for children of all ages. As part of our new expansion, we have added new exhibit space specifically designed for the young – or just the young of heart.  Visit our Calendar page for a full schedule of this month’s programs! 

 

  •          Do you offer wheelchairs?

Yes. We have a limited number of complimentary wheelchairs available on a first-come, first-served basis. We will ask for a photo ID in order for the wheelchair to be checked out.

 

  •          Can I leave the museum and come back today?

Yes! Your ticket is valid all day with come-and-go privileges. Just keep your ticket and show it at the elevator when you are ready to re-enter the Museum.  (Tickets are non-transferrable)

 

  •          I didn’t finish my tour, can I come back tomorrow?

Museum tickets are for one day only. If you wish to return for a second day, the price of your museum admission ticket can be applied to a membership which will give you unlimited access for a full year. Visit our Membership page for additional details! 

 

  •          Where do I go for my Studio B tour?

Meet your tour at the wooden benches next to the front doors in the conservatory. There will be a sign that says “Studio B Tour Meets Here.” Please be in this area no later than 10 minutes before your scheduled tour time. (For directions on where Group Tours should meet, please see Group FAQ section below.)

 

  •          Is there a long line/wait to buy tickets?  How can I avoid a line?

During busier days, you may experience a line.  However, they do move much quicker than you may experience at other large museums.  To save time and bypass the Box Office, we suggest to plan ahead and purchase your ticket package on our website.  Be sure to select the “Print at Home” option when you are checking out (and not “Will Call”).   Be sure to print your document with the barcode and bring it with you.  You will then be able to go straight to the gallery entrance.

 

  •          Where can I nurse my baby?

One of our Guest Relations Specialists will be happy to escort you to our private first aid room. All of our restrooms are also equipped with changing stations.

 

  •          Can I bring my pet?

We welcome service animals; however the museum is not open to household pets.

 

  •          Are there places to sit down during the tour?

There are benches in the children’s corner on the 3rd floor, as well theaters on the 3rd and 2nd floors where you can sit down and watch a video for 20-30 minutes.

 

  •          How often do the exhibits change?

With having over 2 million artifacts in our collection, we continuously update and refresh our permanent exhibits throughout the year.  Our large limited-engagement exhibit rotates every 2 years.  The East Gallery exhibit on the 3rd floor is up August-June each year.  Then we have a number of spotlight and other special exhibits that can change anywhere from every 3 – 8 months throughout the year.  There is always something new to see with each visit!

 

  •          I may have lost something at the Museum, do you have a Lost & Found?

Yes. Please call us at 615-416-2001, or visit the Guest Services desk and we will check for your item.

 

  •          What if I get hungry, is there a place to eat?

Yes! The Country Music Hall of Fame & Museum is home to 2|22 and Bajo Sexto. Feel free to take a break from your tour to refuel!

 

  •          Can I bring my camera?

We encourage you to take all the photographs that you’d like, but in order to preserve our artifacts, we ask that you turn the flash off.  All videos and music in the museum are copyrighted, therefore videography is not allowed. This also applies during tours of Historic RCA Studio B and Hatch Show Print.

 

  •          Can I take food or drinks into the Museum?

Like most museums, we do not allow any food or beverages into the galleries. Water fountains are located next to the restrooms on each floor.

 

  •          Can I check a bag or my coat?

We currently do not offer coat check services, so please plan to keep your jacket with you. If you need to drop off a shopping bag or a suitcase, we have a limited amount of space to hold those items at our Guest Services’ desk.

 

  •          I have an instrument or piece of country music memorabilia that has been in my family for generations, can you appraise it?

Unfortunately we are not able to appraise instruments or artifacts. www.appraisers.org can help you find someone to authenticate your piece.

 

  •          Will I see the same artifacts and exhibits that I saw when I visited the Museum last year?

While a number of artifacts displayed in our permanent exhibit (like Elvis Presley’s Solid Gold Cadillac) are not changed out, many other pieces are on display for a limited time.  Having over 2 million artifacts in our collection (and growing), allows us to share different pieces of our treasure with our guests.  Many of your favorites will be on display, but you will also get to see something new!

 

  •          Is every artist that is featured in the Museum a Hall of Fame inductee?

No. The Hall Of Fame Rotunda is the special place where only the Hall of Fame Members are honored.  The Museum itself is designed to tell the chronological story of country music from our folk roots to the present day.  So a vast variety of artists, even from a variety of genres of music, are represented.

 

  •         How does an artist get inducted into the Country Music Hall of Fame? Can I vote?

Election to the Country Music Hall of Fame is solely the prerogative of the Country Music Association. New members, elected annually by an anonymous panel of industry leaders chosen by the CMA, are formally inducted in special, invitation-only ceremonies held at the Country Music Hall of Fame and Museum.

The Country Music Hall of Fame and Museum is a 501(c)(3) non-profit educational organization and does not participate in the election.  Through an agreement with the CMA, the Museum exhibits the bronze plaques commemorating membership in a space and fashion befitting this great honor.

  •          How can I become a volunteer at the Country Music Hall of Fame and Museum?

            We value our volunteers and couldn’t accomplish all that we do without them!  We are always looking for friendly faces to join our volunteer team. Please visit our Volunteer page for more information.


For Group Tour FAQ please click here