EMPLOYMENT
Listed below are all of the paid positions and internships currently available at the Country Music Hall of Fame® and Museum. To apply for any position, please fax your resume and cover letter to Human Resources at (615) 255-2245 or to the contact listed under the job description.
Senior Events Catering and Services Manager
Job Overview
Reporting directly to the Senior Director of Events Management, the Senior Catering and Services Manager will oversee a staff Catering & Services Managers to ensure that all special events held within the museum are executed with the highest of professionalism and service to each and every client/planner while creating a unique and memorable experience for every guest in attendance.
Job Duties
- Direct supervision and direction of 3 Catering & Service Managers
- Direct servicing all VIP and VVIP events, those events that are on a larger more extensive complex level
- Motivate staff and manage the catering and services revenue goals
- Monitor and manage the catering and services Cost of Sales % to ensure the highest profitability
- Assist Sr Director of Events Management in creation of the annual Events and Catering budgets
- Maintain good communication and working relationships with all internal departments that relate to successful Event Operations
- to include but not limited to: Executive Chef, Banquet Manager, F&B Operations Manager, Museum Operations Manager, Security, Visitor Services Manager,
- Provide accurate accounting information for proper and timely billing after events
- Seek new event related vendors as well as maintain strong relationships with current vendors
- Maintain an active membership in related event trade associations
- Keep abreast of event trends and ideas
Qualifications
- 3-5 years of catering sales experience (REQUIRED)
- 2-3 years of event services experience preferred
- 2-3 years of direct supervision/management of staff (REQUIRED)
- General knowledge of audio visual equipment for meeting and events needs a plus
- General knowledge of technical and sound equipment a plus
- Excellent verbal and written communication skills
- Ability to multi task
- Excellent attention to detail
- Hotel or other event venue experience preferred
Please submit resume and cover letter with references to:
Jo Ellen Drennon
Senior Director of Events Management
jdrennon@countrymusichalloffame.org
No phone calls please.
All resumes must be in by no later than Friday, February 17, 2012
Director, Merchandising & Retail Development
THE MUSEUM STORE
The retail enterprise within the museum supports the institution's mission by broadening and enriching the museum experience through quality products relevant to the country music story while providing vital revenue.
The current Museum Store boasts approximately 5,800 square feet of sales space producing $2.3 - 2.5 million gross sales annually holding, an on hand inventory average valued at approximately $500,000 - $700,000.
Current staff reporting to this position is a Store Manager, 2 (FT) Buyers, 2 Shipping & Receiving staff , 3-4 Sales Associates, 1-2 Cashiers.
E-commerce sales are in early developmental stages varying between $30-60,000 gross annually.
EXPANSION RETAIL SPACE
In the Museum's expansion, a second (satellite) museum related store will be added at approximately 2000 square feet, as well as a 2000 square foot store off the 5th Avenue lobby for Hatch Show Print retail /art shop.
JOB DUTIES
Administrative
- Create, oversee and manage all store budget revenues and expenditures for efficient operations
- Ensure excellent value and service to museum visitors
- Promote the museum and enhance the museum's reputation
- Support museum mission by extending the visitor experience by offering relevant quality products
- Determine and oversee execution of marketing plans that drive and exceed sales plans
- Formulates and recommends to VP policies, goals, objectives and budgets
- Actively recruits, mentors and develops members in all retail outlets
- Demonstrates successful team building and development
Day to Day Management
- Direct supervision of buying team
- Direct supervision of store manager(s)
- Execution of all visual merchandising to maximize sales and enhance customer experience
- Research, identify and develop new products through current and emerging product categories and from within the rich museum collection
- Obtain licensing and clearance rights needed in developing products from the collection that would be suitable for retail product development.
Qualifications
- 7 years of retail buying experience
- 5 years of visual merchandising experience
- 5 years of retail management experience
- Ecommerce experience preferred
- Strong budgeting, vendor negotiations, merchandising financials, and profit margins a must
- Proficient in MS Excel, Office a must
- Experience with Counterpoint POS a plus
All qualified candidates send resume with salary requirements to:
Sharon Burns
VP, Sales & Marketing
222 5th Avenue South
Nashville, TN 37203
615-255-2245 FAX
sburns@countrymusichalloffame.org
BY NO LATER THAN February 8, 2012
NO PHONE CALLS PLEASE
Retail Store Shipping & Receiving Assistant (Full-Time)
Overview:
The Museum Store at the Country Music Hall of Fame and Museum seeks a full-time Shipping & Receiving Assistant to maintain an organized stockroom and help with back-of-house operations in the Retail department. Position reports to Shipping & Receiving Clerk.
About the Museum Store:
The Museum Store extends and enriches the Country Music Hall of Fame and Museum by offering distinctive products and rich, unique experiences relevant to the country music story while providing vital revenue.
Duties:
- Maintain an organized stockroom
- Help the Shipping & Receiving Clerk count and sort incoming merchandise to verify receipt of items against packing lists
- Record and check quality and quantity of goods received for conformity to purchase orders and specifications
- Receive items into the computer and store in the assigned locations in the stock room
- Coordinate with Sales Associates to ensure new merchandise is put on the floor in a timely manner
- Ensure current stock is replenished in the Museum Store at all times
- Communicate and coordinate with buyer returns, rejections, and credits
- Monitor warehouse inventory and transfer of goods to/from warehouse
- Coordinate interdepartmental transfer of goods
- Fulfill e-commerce and phone orders, including shipment of orders and processing through computer
- Work with Buyers and Sales Associates to conduct monthly physical counts of inventory
Requirements:
- Prior retail experience preferred
- Ability to lift up to 75 lbs
- Ability to self-motivate and organize
- Ability to work with others in a team-oriented environment
- Basic working knowledge of point of sale systems and Microsoft Excel, Word, and Outlook.
Hourly position with no medical benefits.
To Apply:
(No phone calls). Please e-mail cover letter, resume, and three references to: radcox@countrymusichalloffame.org
Media Cataloger
Overview:
The Country Music Hall of Fame and Museum seeks a full-time Media Cataloger to create original and revised descriptive records for a collection of 5,163 ¾" U-matic video tapes in the course of a 2 year grant-funded project. The project represents Phase III in the Moving Image Archive's strategic plan: the Moving Image Access Plan. Previous phases in the plan have focused on conservation and cataloging of the moving image collection on film; future phases will focus on digital preservation of and digital access to the collection. The Cataloger must have excellent knowledge of original cataloging methods and moving image metadata theory and practice, as well as experience with archival video/audio formats. The position requires operation of ¾" U-matic playback deck and tape cleaner. Training will be provided for equipment use and cataloging practices specific to this project.
About CMHFM:
Accredited by the American Association of Museums in 1987, the Country Music Hall of Fame and Museum is operated by the Country Music Foundation, a non-profit, 501(c)(3) educational organization chartered by the state of Tennessee in 1964. The mission of the CMF is to identify and preserve the evolving history and traditions of country music and to educate its audiences. Functioning as a local history museum and as an international arts organization, the CMF serves visiting and non-visiting audiences including fans, students, scholars, members of the music industry, and the general public - in the Nashville area, the nation, and world. With the same educational mission, the Foundation also operates the Museum's Frist Library and Archive, CMF Press, CMF Records, historic RCA Studio B, and Hatch Show Print. CMF is currently engaged in a 3-year construction project which will more than double its exhibition and education space and will build a new, temperature and RH-controlled vault to house its collection of over 1 million photos, audio recording, moving images, and 3D artifacts.
Media Cataloger Position:
The Cataloger will report to the Curator of Moving Images and will be assisted by a part-time student intern dedicated to this project. The Cataloger will supervise the intern and will be responsible for training the intern in cataloging strategies specific to this project. Cataloging will be accomplished through CMHFM's archive cataloging software, Past Perfect, and will be implemented following the DACS content standard using Dublin Core and PBCore data structure. At the start of the project, the Cataloger will attend a 2-day cataloging training session with Audio Visual Preserve in New York City.
Background checks are required for all archive employees. This is a 2-3 year project position. This position is 40 hours per week with some schedule flexibility after a 3 month project test period. This position is salaried with a benefits and vacation package. Country Music Foundation is an equal opportunity employer.
Duties:
- Attend 2-day cataloging training workshop.
- Create and revise item-level descriptive records within Past Perfect for 5,163 ¾" U-matic video tapes.
- Basic assessment of tape condition.
- Operate ¾" U-matic playback deck and tape cleaning machine.
- Attach location number, title, and unique identifier to all tapes and catalog records.
- Supervise and train part-time student intern in basic cataloging techniques and equipment use.
- Write and submit reports as required by granting agency and employer.
Requirements:
- MLIS / MLS / MIS with an archive focus is strongly preferred; candidates with 3 or more years cataloging moving image collections within an archive or museum environment will be considered.
- Ability to work independently within a small staff; excellent interpersonal skills; ability to supervise and train interns and volunteers.
- Excellent time management skills; ability to work efficiently with tight deadlines.
- Familiarity with PBCore, Dublin Core, and DACS.
- Basic knowledge of country music and American vernacular music is preferred.
To Apply:
No phone calls. Send cover letter, resume, and 3 references to: khix@countrymusichalloffame.org
Media Cataloging Internship
Overview:
The Country Music Hall of Fame and Museum seeks a part-time Media Cataloging Intern to create original and revised descriptive records for a collection of 5,163 ¾" U-matic video tapes in the course of a 3-year grant project. The project represents Phase III in the Moving Image Archive's strategic plan: the Moving Image Access Plan. Previous phases in the plan have focused on conservation and cataloging of the moving image collection on film; future phases will focus on digital preservation of and digital access to the collection. The Moving Images Cataloging Intern must have basic knowledge of original cataloging methods and moving image metadata theory and practice. Training will be provided for equipment use and cataloging practices specific to this project.
About CMHFM:
Accredited by the American Association of Museums in 1987, the Country Music Hall of Fame and Museum is operated by the Country Music Foundation, a non-profit, 501(c)(3) educational organization chartered by the state of Tennessee in 1964. The mission of the CMF is to identify and preserve the evolving history and traditions of country music and to educate its audiences. Functioning as a local history museum and as an international arts organization, the CMF serves visiting and non-visiting audiences including fans, students, scholars, members of the music industry, and the general public - in the Nashville area, the nation, and world. With the same educational mission, the Foundation also operates the Museum's Frist Library and Archive, CMF Press, CMF Records, historic RCA Studio B, and Hatch Show Print. CMF is currently engaged in a 3-year construction project which will more than double its exhibition and education space, and will build a new, temperature and RH-controlled vault to house its collection of over 1 million photos, audio recording, moving images, and 3D artifacts.
Media Cataloging Intern Position:
The Media Cataloging Intern will report to the Media Cataloger and to the Curator of Moving Images. Cataloging will be accomplished through CMHFM's archive cataloging software, Past Perfect, and will be implemented following the DACS content standard using Dublin Core and PBCore data structure.
Background checks are required for all archive employees. This position is 16 hours per week with some schedule flexibility. This position is hourly and does not include benefits. Country Music Foundation is an equal opportunity employer.
Duties:
- Create and revise item-level descriptive records within Past Perfect for 5,163 ¾" U-matic video tapes.
- Create content "rundowns" of select programs.
- Basic assessment of tape condition.
- Operation of ¾" U-matic playback deck and tape cleaning machine.
- Attach location number, title, and unique identifier to all tapes and catalog records.
- Assist Moving Image Collections Cataloger in writing and submitting reports as required by granting agency and employer.
Requirements:
- Applicants enrolled in MLIS / MLS / MIS program are preferred; applicants enrolled in moving image archiving or museum studies programs will be considered.
- Ability to quickly learn and apply new cataloging and equipment operation skills.
- Ability to work independently within a small staff; excellent interpersonal skills.
- Excellent time management skills; ability to work efficiently with tight deadlines.
- Familiarity with basic cataloging formats and standards.
- Basic knowledge of country music and American vernacular music is preferred.
To Apply:
No phone calls. Send cover letter, resume, and 3 references to: khix@countrymusichalloffame.org
Bus Driver
Part Time; Hourly Pay (2 positions available)
Department: Visitor Services
Reports to: Visitor Services Manager
DESCRIPTION: The Visitor Services bus drivers will be responsible for safely transporting Museum guests to and from Historic RCA Studio B in Nashville during normal business hours. Drivers will be responsible for the daily preparation of the bus, including cleaning, filling with gas, and monitoring maintenance issues. Additionally responsible for special t transportation needs as scheduled, and transporting bus for service needs.
RESPONSIBILITIES:
- Provide transportation for guests to/from Studio B
- Safely operate 25 passenger bus and wheelchair lift
- Clean & prepare vehicle for daily operation; transport bus for service needs
- Attend staff meetings and training as necessary
- Safely transport event guests between hotels and Hall of Fame or other designated destinations
- Maintain a high level of professionalism and service at all times
SHIFT SCHEDULE:
Open 7 days a week
Closed on New Years Day, Thanksgiving, Christmas
Closed Tuesdays in January and February
Monday - Sunday: 9:30 a.m.-3:30 p.m.
Special Events as scheduled in evenings
REQUIREMENTS: Candidate must have a valid CDL driver's license Class C with P endorsements, along with a minimum of 2 years experience operating a commercial vehicle. Must be reliable, and committed to being on time. An open, friendly attitude and pro-active work ethic are essential. Should work well and make decisions under fast-paced environment. Must be willing to take a drug test and complete a successful background check.
To apply for this position, please email your resume to Kayte Bittorie at kbittorie@countrymusichalloffame.org or fax to 615-255-2245.
No phone calls please.
Internships
Click here to learn more about intership opportunities.
