Employment

Listed below are all of the paid positions and internships currently available at the Country Music Hall of Fame® and Museum. To apply for any position, please email your resume and cover letter to to hresources@countrymusichalloffame.org or to the contact listed under the job description.

Company Description

The Country Music Hall of Fame® and Museum seeks to collect, preserve, and interpret the evolving history and traditions of country music. Through exhibits, publications, and educational programs, the museum teaches its diverse audiences about the enduring beauty and cultural importance of country music.

The Country Music Hall of Fame® and Museum has been the home of America's music since 1967. In keeping with the cultural significance of the music and the heroic achievements of those who form its membership, the Museum opened in a $37 million landmark, new building in May 2001.   An expanded Museum gallery opened in spring of 2014.  Additional events spaces opened in October 2013, taking the institution from 140,000 square feet of event space to more than 350,000 square feet. This expansion included the 776-seat CMA Theater and a 10,000 square foot glass front Event Hall (along with other spaces) and state of the art kitchen and support areas.

The Country Music Foundation is an equal opportunity employer.


AVAILABLE POSITIONS

COUNTRY MUSIC HALL OF FAME AND MUSEUM STORE SALES ASSOCIATE (Part-Time)

Job Description:

Sales Associates will assist visitors and customers in our “Museum Store” retail store located inside the Country Music Hall of Fame and Museum. Associates will greet visitors, answer questions regarding products offered for sale in the store.

Role Summary:

  • Actively greet and assist customers and visitors.
  • Answer questions regarding merchandise for sale.
  • Complete sales transactions through the use of POS system.
  • Stock, clean and organize store.
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs.

Key Qualifications:

  • Punctuality and reliability are a must.
  • Candidates will possess excellent customer services skills.
  • Outgoing and friendly people will be the most successful.
  • Weekend and evening availability will be required.
  • Knowledge of Windows-based programs will be helpful.
  • Knowledge of Country Music history and trends are very helpful.

Please submit your resume and availability to Michael Kline at mkline@countrymusichalloffame.org.

No phone calls please.


EXHIBIT PROJECT MANAGER

Job Summary:

The Country Music Hall of Fame is seeking an Exhibit Project Manager to oversee the installation and upkeep of exhibits while maintaining a high quality experience for museum visitors. Previous experience in exhibit design and installation or project management required.

Role Summary:

  • Create exhibit production schedules.
  • Communicate with staff members regarding creative output, scheduling issues, and budget.
  • Track daily activities associated with design, development, fabrication and installation of multiple exhibits.
  • Applicants should possess excellent managerial, diplomatic, interpersonal and verbal/written communication skills.
  • Contribute to all aspects of exhibition work: planning, artifact preparation, installation, maintenance and de-installation.

Key Qualifications:

  • Attention to detail
  • The ability to work concurrently on multiple projects
  • Familiarity with Windows operating system plus a working knowledge of Microsoft Office (including Word and Excel).
  • Applicants should also be able to climb and work on ladders.
  • Intermittent physical activity including walking, standing, twisting, sitting, bending, and stooping
  • Applicants should have the ability to lift and/or move up to 50 lbs.
  • Applicants should have the ability to work around paints, cleansers and other similar products in a gallery environment and work in spaces that collect dust.
  • A capacity to work collaboratively with colleagues
  • Applicants should also be able to safely use standard hand and power tools.

Employment is subject to a background check. To be considered for this position please send your letter of interest and resume to: Lee Rowe at lrowe@countrymusichalloffame.org

No phone calls please.


SENIOR DIGITAL MARKETING STRATEGIST

Job Summary:

The Senior Digital Marketing Strategist is a proactive, driven, and organized individual that leads the strategy development and delivery of digital marketing campaigns to various audiences across multiple digital channels. These channels include web content, mobile, email, SEM, Search Engine Optimization (SEO), social media and paid advertising. The Senior Digital Marketing Strategist will work closely with Marketing Services Managers and Coordinator for strategy and budgets, the Senior Digital Services Content Manager to develop content, and Web Manager to execute the campaign vision. This individual will need to provide functional expertise, and recommendations regarding the execution of digital marketing campaigns, as well as Client Relationship Management (CRM) and list management.  Monitor google analytics and site metrics to measure campaign Return on Investment (ROI) and conversion efforts.  Key success factor is driving leads to sites for conversion to sales.

Role Summary:

  • Plan all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Work with digital media agency to execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
  • Manage, direct and statically plan social media and website presence
  • Coordinate all digital marketing campaigns and assets in conjunction with the project manager
  • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  • Working knowledge of ad serving tools (e.g., DART, Atlas)
  • Experience in setting up and optimizing Google Adwords campaigns
  • Working knowledge of HTML, CSS, and JavaScript development and constraints

Key Qualifications:

  • Bachelor’s degree in Business, Communications, Marketing and/or related field.
  • Minimum 3 years’ experience coordinating project work in a marketing-related area and/or agency, preferably administering digital-based marketing programs.
  • Proven track record of successful management of digital marketing campaigns and projects, including Google AdWords campaigns.
  • Track record of building scalable digital marketing campaign strategies and executing strategies with passion, precision and excellence.
  • Creative thinker who can generate innovative ideas and solutions and partner effectively with marketing and other creative teams.
  • Good operational and process orientation. Strong project management and organizational abilities
  • Strong interpersonal and relationship building skills, experience in dealing with multiple and diverse internal stakeholders, and interacting with business and technology partners. Excellent communication skills, written and verbal, across all organizational levels.
  • Strong Teamwork abilities. Ability to resolve conflicts and to drive inter-functional Action Plans.
  • Strong analytical skills and ability to develop actionable plans based on analysis. Excellent follow-up abilities and timely response on issues.

To apply please email resume and salary requirements to hresources@countrymusichalloffame.org No phone calls please.


2|22 FOOD RUNNER/EXPEDITOR

Job Summary:

Food Runners/Expeditors responsibilities include expediting and delivering food orders to guests in a limited service restaurant concept,  and bussing/maintaining the dining room in a clean and orderly fashion, while adhering to all applicable codes and guidelines.

Role Summary:

  • Ability to multitask in a high volume setting, while keeping a positive and professional attitude
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of local health codes, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or prior restaurant experience
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

Please submit resume to:

Tessa Holtgrewe tholtgrewe@countrymusichalloffame.org No phone calls please.


CIRCA SALES ASSOCIATE

Job Description:

Sales Associates will assist visitors and customers in our “Circa” retail store located inside the Country Music Hall of Fame and Museum. Associates will greet visitors, answer questions regarding products offered for sale in the store.

Role Summary:

  • Actively greet and assist customers and visitors
  • Complete sales transactions through the use of POS system
  • Stock, clean and organize store
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Key Qualifications:

  • Candidates will possess excellent customer services skills
  • Outgoing and friendly people will be the most successful
  • Weekend and evening availability will be required
  • Knowledge of Windows-based programs will be helpful.

Please submit your resume and availability to Debbie Maddox at dmaddox@countrymusichalloffame.org.

No phone calls please.


SNACK BAR CASHIER     

Job Summary:

The Snack Bar Cashier will be an employee who is paid an hourly wage in addition to receiving tips from customers at the bar.  It will be the cashier’s responsibility to create a positive guest experience and maintain the snack bar in a clean and orderly fashion, while adhering to applicable codes and guidelines.

Role Summary:

  • Provide bar patrons with an excellent experience by using exemplary customer service skills
  • Possesses the ability to operate a register, and be responsible for balancing the drawer and their daily deposits.
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of health code, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or bartender
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

Please submit resume to:

Tessa Holtgrewe tholtgrewe@countrymusichalloffame.org

No phone calls please.


OPERATIONS TECH

Job Description:

Technician must be present for event set-up and tear down.  Position will handle deliveries for 2|22, housekeeping supplies, office supplies, Hatch Show Print, retail stock, shipping items, etc.    Position will assist Operations with duties including building walk through, warehouse runs, distribution of deliveries and coordination of bus repairs. Working hours will be scheduled in based on event calendar; to include nights, weekends and holidays.  This position will report directly to the Lead Operations Tech.

Role Summary:

  • Duties include daily set up for events which include movement of tables, chairs, podiums, stage, pipe and drape, hanging of banners and other miscellaneous requests as well as set-up for 2|22
  • Ensure that event space is re-set at end of event for next business day
  • Ensure that entire front of house museum space is clean and organized throughout the day
  • Assist with supervising temp staff, set-up staff, housekeeping staff, and vendors
  • Ensure the cleanliness of the Facility, and event space meets CMHOF expectations
  • Perform housekeeping and janitorial duties such as sweeping, mopping, dusting, pressure washing, etc.
  • Support all CMHOF staff and assist with interdepartmental requests
  • Perform other duties assigned

Key Qualifications:

  • This job will require working with the public
  • Must be able to lift 75lbs continuously throughout workday.
  • Must be able to work a flexible schedule including weekends, evenings, and some holidays
  • Professional, Upbeat, and energetic
  • High School diploma or equivalent
  • Must pass a background check
  • Communication skills a must
  • Previous experience in the hospitality industry a plus.

Email resume to:

hresources@countrymusichalloffame.org No phone calls please.


2|22 SERVER

Job Summary:

Server responsibilities include taking guests orders, expediting and delivering food orders, cash handling, and bussing/maintaining the dining room in a clean and orderly fashion, while adhering to all applicable codes and guidelines.

Role Summary:

  • Ability to multitask in a high volume setting, while keeping a positive and professional attitude
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of local health codes, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or prior restaurant experience
  • High Volume/ability to multitask
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

Please submit resume to:

Tessa Holtgrewe tholtgrewe@countrymusichalloffame.org

No phone calls please.


NETWORK SYSTEMS SPECIALIST

Reports To:  IT Director

Job Summary:

The Network Systems Specialist role will be responsible for resolving employee/customer hardware/software issues timely and accurately.  He/she works with a help ticket tracking software to record, track, and report upon the IT issues as reported to the Help Desk. Analyze key metrics to ensure issues are permanently resolved.  Work with all employees to improve the IT experience.

Attention to detail, excellent customer service, punctuality, and a ‘can do’ attitude are required.  Flexibility to be on-call and/or address IT urgent situations as needed.

Education & Experience:

  • Bachelor’s degree, or equivalent experience, in Information Systems or related field of study.
  • Strong technical knowledge of physical networking and Windows Server operating systems.
  • Strong technical knowledge of current network hardware, protocols, switches, etc.
  • High level of proficiency with Microsoft Active Directory, DNS, DHCP and VMware based server virtualization.
  • Extensive experience creating and managing secure LANs.
  • Experience in Layer 3 switching configuration and architecture including vlans creation and routing.
  • Extensive experience working with VoIP systems.
  • Extensive application support experience to include Microsoft SharePoint, Microsoft Exchange and Windows Web Servers or similar application stacks.
  • Knowledge of Linux, VB, Perl, SQl Databases and HTML
  • Strong Knowledge of SANS Storage Concepts and Management and Maintenance of large scale storage devices.
  • Data Center experience—design, built, worked, managed—would be ideal.

Role Summary:

  • Internal and external e-mail routing and administration via MS Exchange
  • Internet, intranet, and VPN connections between employees, sites, and related.
  • Networking equipment, consisting of firewall and security appliances 
  • File, web and application servers, running a mix of operating systems 
  • Assist with Desktop Level support and help desk coverage as needed
  • Supporting a multi-platform environment
  • Disaster recovery operations, including live mirroring of data
  • Data management across multiple platforms and methods
  • Production application moves for internal and external systems
  • Change management for all equipment and servers
  • Develop and maintain documentation for all aspects of Network Operations
  • Keep separation of data, content, themes, business logic and data logic
  • Assist in documentation creation and maintenance
  • Other duties as assigned

Technologies involved include, but may not be limited to:

Microsoft SQL Server 2005, 2008 (DBMS, SSRS, SSIS)
Windows Server 2003, 2008R2, 2008
VB, Perl, and power shell Scripting
Windows 7 & XP and MAC OSx; a few Linux machines as well
Active Directory
MS Exchange 2010
VMware virtualization – version 4 & 5
EqualLogic SAN
Veeam backup – 6.5 – 7.0
Fortinet & Watchguard Firewall
Switches – Dell and Cisco
Blackbaud Patron Edge and Raiser’s Edge
CounterPoint Point-of-Sale
POS credit card terminals (mostly Windows based)
Video Terminals

Environment:

We provide a casual working environment with excellent benefits and employee perks.  Standard office hours are 9:00 AM – 5:00 PM with some on-call requirements during museum hours, which are 7 days a week, 362 days per year, and open 9:00 AM – 6:00 PM.  This position requires on-call, occasional after hours and weekend work.

Position subject to a background check.

Please email resumes to hresources@countrymusichalloffame.org.

No phone calls please.


LINE COOK

Job Description

We are looking for talented line cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. Position reports to Sous Chef and/or Kitchen Manager.

Basic Functions:

A line cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen.

Essential Functions:

  • Sets up station according to restaurant/catering guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set forth.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef or Line Supervisor. 

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:

Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058 

No phone calls please.


BANQUET COOK

Job Description

We are looking for talented banquet cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal banquet cook is motivated, results oriented and committed to providing outstanding customer service every day. Position Reports to: Sous Chef or Kitchen Manager.

Basic Functions:

A banquet cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen.

Essential Functions:

  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef.

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:

Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058

No phone calls please.