Employment

Listed below are all of the paid positions and internships currently available at the Country Music Hall of Fame® and Museum. To apply for any position, please email your resume and cover letter to to hresources@countrymusichalloffame.org or to the contact listed under the job description.

Company Description

The Country Music Hall of Fame® and Museum seeks to collect, preserve, and interpret the evolving history and traditions of country music. Through exhibits, publications, and educational programs, the museum teaches its diverse audiences about the enduring beauty and cultural importance of country music.

The Country Music Hall of Fame® and Museum has been the home of America's music since 1967. In keeping with the cultural significance of the music and the heroic achievements of those who form its membership, the Museum opened in a $37 million landmark, new building in May 2001.   An expanded Museum gallery opened in spring of 2014.  Additional events spaces opened in October 2013, taking the institution from 140,000 square feet of event space to more than 350,000 square feet. This expansion included the 776-seat CMA Theater and a 10,000 square foot glass front Event Hall (along with other spaces) and state of the art kitchen and support areas.

The Country Music Foundation is an equal opportunity employer.


AVAILABLE POSITIONS

SNACK BAR CASHIER     

Job Summary:

The Snack Bar Cashier will be an employee who is paid an hourly wage in addition to receiving tips from customers at the bar.  It will be the cashier’s responsibility to create a positive guest experience and maintain the snack bar in a clean and orderly fashion, while adhering to applicable codes and guidelines.

Role Summary:

  • Provide bar patrons with an excellent experience by using exemplary customer service skills
  • Possesses the ability to operate a register, and be responsible for balancing the drawer and their daily deposits.
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of health code, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or bartender
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

Please submit resume to:

Tessa Holtgrewe tholtgrewe@countrymusichalloffame.org

No phone calls please.


HATCH SHOW PRINT'S HALEY GALLERY SALES ASSOCIATE

Part-time, Fridays, Saturdays and Sundays
Approximately 24 hours per week

Job Summary:

Sales Associates will assist visitors and customers in our Hatch Show Print’s Haley Gallery. Associates will greet visitors and answer questions regarding artwork offered for sale in the gallery.

Role Summary:

  • Actively greet and assist customers and visitors
  • Complete sales transactions through the use of POS system
  • Be conversant about printing techniques
  • Learn proper techniques of artwork handling
  • Understand and learn about Hatch Show Print
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Key Qualifications:

Candidates will possess excellent customer services skills and an interest in Hatch Show Print. Outgoing and friendly people will be the most successful and comfortable in this position. Weekend and evening availability will be required. Knowledge of Windows-based programs is required.

To apply for this position, please email your resume and availability to Debbie Maddox, Retail Operations Manager: dmaddox@countrymusichalloffame.org.

No phone calls please.

CIRCA SALES ASSOCIATE

Job Description:

Sales Associates will assist visitors and customers in our “Circa” retail store located inside the Country Music Hall of Fame and Museum. Associates will greet visitors, answer questions regarding products offered for sale in the store.

Role Summary:

  • Actively greet and assist customers and visitors
  • Complete sales transactions through the use of POS system
  • Stock, clean and organize store
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Key Qualifications:

  • Candidates will possess excellent customer services skills
  • Outgoing and friendly people will be the most successful
  • Weekend and evening availability will be required
  • Knowledge of Windows-based programs will be helpful.

Please submit your resume and availability to Debbie Maddox at dmaddox@countrymusichalloffame.org.

No phone calls please.


OPERATIONS TECH

Job Description:

Technician must be present for event set-up and tear down.  Position will handle deliveries for 222, housekeeping supplies, office supplies, Hatch Show Print, retail stock, shipping items, etc.    Position will assist Operations with duties including building walk through, warehouse runs, distribution of deliveries and coordination of bus repairs. Working hours will be scheduled in based on event calendar; to include nights, weekends and holidays.  This position will report directly to the Lead Operations Tech.

Role Summary:

  • Duties include daily set up for events which include movement of tables, chairs, podiums, stage, pipe and drape, hanging of banners and other miscellaneous requests as well as set-up for 222 Grill and Catering
  • Ensure that event space is re-set at end of event for next business day
  • Ensure that entire front of house museum space is clean and organized throughout the day
  • Assist with supervising temp staff, set-up staff, housekeeping staff, and vendors
  • Ensure the cleanliness of the Facility, and event space meets CMHOF expectations
  • Perform housekeeping and janitorial duties such as sweeping, mopping, dusting, pressure washing, etc.
  • Support all CMHOF staff and assist with interdepartmental requests
  • Perform other duties assigned

Key Qualifications:

  • This job will require working with the public
  • Must be able to lift 75lbs continuously throughout workday.

SENIOR MANAGER OF OPERATIONS

Job Summary:

This position is a full time exempt position that is responsible for managing the Museum’s daily operational activities- including housekeeping, dock operations, event set-up and building re-set. This person will also be assisting with maintaining and ordering inventory items as it relates to housekeeping and operations supplies.  This position reports to the Director of Operations.

Role Summary:

  • Provide a safe, clean, and accessible working environment for staff and visitors during all operational hours
  • Supervise all operational staffs, including scheduling and performance evaluations
  • Oversee daily set-up for events and Museum activities, ensuring smooth execution and a high quality presentation of the entire building at all times
  • Ensure that event space is ready for client and ensure that event space is re-set after each event
  • Assist with daily set-up of tables, chairs, banners, stage, pipe and drape and other miscellaneous requests as well as restaurant and catering set-up
  • Assist the Managers of Operations in maintaining a  physical inventory of all operational assets, including tables/chairs, stanchions, pipe and drapes, etc. and ensure proper maintenance and repair of all operations and housekeeping equipment
  • Maintain communication between internal departments to ensure that expectations are understood and exceeded 
  • Assist in training operational staff and ensure adherence to standard operating policies and procedures
  • Manage operations annual budget
  • Management of warehouse, Studio B housekeeping and landscape, and Studio B bus maintenance
  • Conduct spot inspections of staff and premises, including weekends and after hours
  • Assume MOD (Manager on Duty) responsibilities on a periodic basis

Key Qualifications:

  • Minimum of 4 years management and supervisory experience
  • Minimum of 2 years’ experience in operations field
  • Four year college degree in a related field a plus
  • Motivated and a strong sense of responsibility
  • Previous management experience in the hospitality or museum industry a plus
  • Strong organizational skills
  • Must work well with the public, vendors and internal staff
  • Must be able to work a flexible schedule including weekends, evenings and some holidays
  • Strong communication skills, both verbal and written
  • Ability to multi task and problem solve
  • Upbeat and energetic
  • Must be able to lift 75lbs
  • Must pass a background check and driving record check
  • Must be able to use heavy duty equipment

Please send resumes to hresources@countrymusichalloffame.org

No phone calls please.


TWO TWENTY•TWO SERVER

Job Summary:

Server responsibilities include taking guests orders, expediting and delivering food orders, cash handling, and bussing/maintaining the dining room in a clean and orderly fashion, while adhering to all applicable codes and guidelines.

Role Summary:

  • Ability to multitask in a high volume setting, while keeping a positive and professional attitude
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of local health codes, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or prior restaurant experience
  • High Volume/ability to multitask
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

Please submit resume to:

Tessa Holtgrewe tholtgrewe@countrymusichalloffame.org

No phone calls please.


MUSIC INSTRUMENT COLLECTION MANAGER

Job Summary:

The primary duty of this position is to monitor the care of the musical instrument collection of the Country Music Hall of Fame.  Additional duties include: working with the exhibit/programming and education teams to interpret, display, and refine the collection. The applicant should have a knowledge of the history of instruments and makers and a strong background in basic collections care is mandatory.

The Collection Manager will not be required to do all of the collections care themselves, but will work with the registrar, curators to ensure that modern best practices are in place for the long term care of the collection. 

The Collection Manager will monitor the conditions within archives and exhibit spaces, and make recommendations for repair, restoration, and preservation work. Collection manager will assist
In the preparation of annual budget for collection care. The position requires an ability to multitask working with scholars, educators, donors, designers, musicians and students. The candidate will be expected to accomplish other departmental tasks as assigned.

Role Summary:

  • Knowledge of collections management software and techniques,
  • musical instrument cataloguing standards
  • Basic understanding of handling, playing, and conservation
  • treatment issues and ethics specific to the field
  • Participate in the planning of exhibitions, research and publications; performers,
  • public programming, and educational events
  • Maintain cataloguing in keeping with current research and descriptive methods
  • Answer correspondence and route specific questions to the appropriate colleague
  • Build relationships with dealers, donors, etc.
  • Provide collection related tours and lectures and docent training
  • Other related duties

Key Qualifications:

  • Degree in music, music education, music history or related field
  • Professional music background and knowledge of museology
  • Knowledge of best practices in handling and care of instruments required

To apply for this position, send resume, references and salary requirements to: Ctate@Countrymusichalloffame.org

No phone calls.

Successful candidate will undergo a background/security check. References will be checked.


MAJOR GIFTS MANAGER

Job description:

The Country Music Hall of Fame® and Museum seeks an experienced development officer to advance the day-to-day operations of the Museum’s major gifts program.   This position will help prospect, secure, and steward annual gifts of $1,000 or more, including annual memberships, capital campaign gifts, special events, etc.  It will also support the development of the Museum’s planned giving program.

Role Summary:

  • Implement the Museum’s plan for growing major gifts and achieving measurable success.
  • Identification and Cultivation
    • Research and vet major gift prospects in collaboration with the Director of Major Gifts and the Vice President of Development to create prospect lists for annual giving, planned giving, and select special events.
    • Create individualized cultivation strategies for a select number of donors each quarter based on guidance from the Vice President of Development and the Director of Major Gifts with the goal of meeting overall departmental goals.
    • In collaboration with the Director of Major Gifts and on behalf of the Major Gifts Division, maintain a portfolio of 500 donors.
  • Solicitations and Moves Management
    • Support the Director of Major Gifts and Vice President of Development in executing solicitations of major gift prospects above $1,000.
    • Solicit select major gifts.
    • Write proposals for funders’ consideration.
    • Manage solicitation strategy and moves management process on behalf of the Director of Major Gifts.
  • Recognition and Stewardship
    • Manage appropriate recognition opportunities for major donors, which include donor walls, acknowledgement letters, and member benefit fulfillment.
    • Collaborate with the Development Coordinator regarding Development Department stewardship.
    • Provide concierge service to major gift donors for Museum visits and related events.
    • Lead select VIP tours of the Museum galleries and event spaces.
  • Record Keeping
    • Work closely with Development colleagues to ensure all major gifts are appropriately acknowledged and tracked in the Raiser’s Edge database and filed for institutional knowledge.
    • Ensure meetings, phone calls, and other contact with donor and prospects are properly recorded.
  • General Development Department Functions
    • Act as an advocate in the public community and within the Museum to promote the mission of the Country Music Hall of Fame and Museum.
    • Attend weekly Development Department meetings.
    • Attend bi-weekly Major Gifts Team meetings.
    • Attend and provide support for some after-hours events.

Key Qualifications:

  • Must have experience and knowledge of major gift fundraising and the ability to manage a portfolio of 200 donors.
  • Must have a proven ability to lead campaigns, meeting goals for individual giving exceeding $500,000 annually. 
  • Must have excellent spoken and written communication skills.
  • Must be organized, detail-oriented, and able to handle sensitive information with confidentiality.
  • Must have database skill and the ability to use Raiser’s Edge.
  • Must possess excellent interpersonal skills and be able to work well with and interact with a broad spectrum of personalities and diverse populations.
  • Must have the ability to resolve conflicts and respond to inquiries in an appropriate and efficient manner on behalf of the Museum.
  • Must have a bachelor’s degree and at least three years of major gift fundraising experience; Master’s degree is a plus.
  • Museum and/or university fundraising experience is a plus.
  • Planned giving experience is a plus.
  • Knowledge of country music is a plus.

Please submit resume and availability to:

Human Resources at HResources@countrymusichalloffame.org.  Before July 1, please submit your resume along with a cover letter that includes your salary history. Based on the volume of applications received, the Museum will only contact applicants who will be considered as candidates.

No phone calls please.


NETWORK SYSTEMS SPECIALIST

Reports To:  IT Director

Job Summary:

The Network Systems Specialist role will be responsible for resolving employee/customer hardware/software issues timely and accurately.  He/she works with a help ticket tracking software to record, track, and report upon the IT issues as reported to the Help Desk. Analyze key metrics to ensure issues are permanently resolved.  Work with all employees to improve the IT experience.

Attention to detail, excellent customer service, punctuality, and a ‘can do’ attitude are required.  Flexibility to be on-call and/or address IT urgent situations as needed.

Education & Experience:

  • Bachelor’s degree, or equivalent experience, in Information Systems or related field of study.
  • Strong technical knowledge of physical networking and Windows Server operating systems.
  • Strong technical knowledge of current network hardware, protocols, switches, etc.
  • High level of proficiency with Microsoft Active Directory, DNS, DHCP and VMware based server virtualization.
  • Extensive experience creating and managing secure LANs.
  • Experience in Layer 3 switching configuration and architecture including vlans creation and routing.
  • Extensive experience working with VoIP systems.
  • Extensive application support experience to include Microsoft SharePoint, Microsoft Exchange and Windows Web Servers or similar application stacks.
  • Knowledge of Linux, VB, Perl, SQl Databases and HTML
  • Strong Knowledge of SANS Storage Concepts and Management and Maintenance of large scale storage devices.
  • Data Center experience—design, built, worked, managed—would be ideal.

Role Summary:

  • Internal and external e-mail routing and administration via MS Exchange
  • Internet, intranet, and VPN connections between employees, sites, and related.
  • Networking equipment, consisting of firewall and security appliances 
  • File, web and application servers, running a mix of operating systems 
  • Assist with Desktop Level support and help desk coverage as needed
  • Supporting a multi-platform environment
  • Disaster recovery operations, including live mirroring of data
  • Data management across multiple platforms and methods
  • Production application moves for internal and external systems
  • Change management for all equipment and servers
  • Develop and maintain documentation for all aspects of Network Operations
  • Keep separation of data, content, themes, business logic and data logic
  • Assist in documentation creation and maintenance
  • Other duties as assigned

Technologies involved include, but may not limited to:

Microsoft SQL Server 2005, 2008 (DBMS, SSRS, SSIS)
Windows Server 2003, 2008R2, 2008
VB, Perl, and power shell Scripting
Windows 7 & XP and MAC OSx; a few Linux machines as well
Active Directory
MS Exchange 2010
VMware virtualization – version 4 & 5
EqualLogic SAN
Veeam backup – 6.5 – 7.0
Fortinet & Watchguard Firewall
Switches – Dell and Cisco
Blackbaud Patron Edge and Raiser’s Edge
CounterPoint Point-of-Sale
POS credit card terminals (mostly Windows based)
Video Terminals

Environment:

We provide a casual working environment with excellent benefits and employee perks.  Standard office hours are 9:00 AM – 5:00 PM with some on-call requirements during museum hours, which are 7 days a week, 362 days per year, and open 9:00 AM – 6:00 PM.  This position requires on-call, occasional after hours and weekend work.

Position subject to a background check.

Please email resumes to hresources@countrymusichalloffame.org.

No phone calls please.


LINE COOK

Job Description

We are looking for talented line cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. Position reports to Sous Chef and/or Kitchen Manager.

Basic Functions:

A line cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen.

Essential Functions:

  • Sets up station according to restaurant/catering guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set forth.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef or Line Supervisor. 

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:

Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058 

No phone calls please.


BANQUET COOK

Job Description

We are looking for talented banquet cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal banquet cook is motivated, results oriented and committed to providing outstanding customer service every day. Position Reports to: Sous Chef or Kitchen Manager.

Basic Functions:

A banquet cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen.

Essential Functions:

  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef.

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:

Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058

No phone calls please.