Employment

Listed below are all of the paid positions and internships currently available at the Country Music Hall of Fame® and Museum. To apply for any position, please email your resume and cover letter to to hresources@countrymusichalloffame.org or to the contact listed under the job description.


Company Description
The Country Music Hall of Fame® and Museum is operated by the non-profit, educational Country Music Foundation (CMF). The mission of the Museum is to identify and preserve the evolving history and traditions of country music and to educate its audiences. Functioning as a local history museum and as an international arts organization, the Museum serves visiting and non-visiting audiences including fans, students, scholars, and members of the music industry. The Country Music Hall of Fame® and Museum is accredited by the American Association of Museums, certifying that the Museum operates according to the highest standards, manages its collection, and provides quality service to the public. Of the 8,000 museums nationwide, only some 750 are accredited.

The Country Music Hall of Fame® and Museum has been the home of America's music since 1967. In keeping with the cultural significance of the music and the heroic achievements of those who form its membership, the Museum opened in a $37 million landmark, new building in May 2001.   An expanded Museum gallery will open its doors spring of 2014.  Additional events spaces opening in October 2013, will take the institution from its current 140,000 square feet of event space to more than 350,000 square feet. This expansion will include an 800-seat theater and a 10,000 square foot glass front event hall (along with other spaces) and state of the art kitchen and support areas.

The Country Music Foundation is an equal opportunity employer.


Available Positions

Executive Assistant to the Director

The Country Music Hall of Fame® and Museum is seeking an exceptional and creative individual with progressive experience to serve as an Executive Assistant to the Director.

The Country Music Hall of Fame® and Museum is operated by the non-profit, educational Country Music Foundation (CMF). The mission of the Museum is to identify and preserve the evolving history and traditions of country music and to educate its audiences. Functioning as a local history museum and as an international arts organization, the Museum serves visiting and non-visiting audiences including fans, students, scholars, and members of the music industry. The Country Music Hall of Fame® and Museum is accredited by the American Association of Museums, certifying that the Museum operates according to the highest standards, manages its collection, and provides quality service to the public. Of the 8,000 museums nationwide, only some 750 are accredited.

The Country Music Hall of Fame® and Museum has been the home of America's music since 1967. In keeping with the cultural significance of the music and the heroic achievements of those who form its membership, the Museum opened in a $37 million landmark, new building in May 2001. An expanded Museum gallery opened its doors spring of 2014 and additional events spaces opened in October 2013 and took the institution from 140,000 square feet of event space to more than 350,000 square feet.

Position Summary:          Provide excellent management and administrative support of the day to day operations of the Director's office.  Manages first impressions and relationships as primary contact for dignitaries, high profile artists, and the 39- member board of directors.  The Executive Assistant will respond for the Director Director when he is unavailable.  The Executive Assistant may serve as a Project Manager for critical initiatives throughout the organization.

Primary Duties:

  • Ensure the efficiency and effectiveness of the administration and operation of the Director's office.
  • Greet and welcome VIP guests and dignitaries, providing exceptional relational and professional service.
  • Answer phones, schedule meetings, make travel arrangements, type correspondence and other documents, open mail, and complete expense reports.
  • Assist and coordinate special projects. Provide research as requested by the Director.
  • Coordinate and attend senior staff meetings.
  • Work closely with senior staff to facilitate activities between Director and senior staff. Maintain organizational planning calendar and organizational chart.
  • Mentor other assistants within the organization.
  • Draft correspondence on behalf of Director.
  • Attend Museum receptions and other events assisting Director as needed at these events. Produce and/or coordinate PowerPoint presentations and other materials needed for Director's presentations and meetings.
  • Serve as the primary contact for board members, responding to their requests for information, meetings, or museum services. Assist in coordination of communications between the board and senior staff.
  • Set board meeting dates, compose agendas, transcribe recorded minutes, send meeting notices, provide onsite support for meetings, track attendance.
  • Work closely with Chairman's assistant in coordinating activities between the Director and Chairman of the board.

Qualifications:

  • BA degree and 5 years of relevant experience in supporting a key executive; or an equivalent combination of education and experience.
  • Computer Skills: Must possess strong Microsoft Word, Excel, and PowerPoint skills.
  • Must be able to operate in a fast-paced environment, prioritizing tasks and displaying flexibility.
  • Must be organized, detail-oriented and able to handle sensitive information with confidentiality.
  • Display grace under pressure with excellent interpersonal skills, working well with a broad spectrum of personalities and diverse populations.
  • Must have the ability to resolve conflicts and respond to inquiries in an appropriate and efficient manner on behalf of the Director.
  • Ability to interpret instructions furnished in written, oral, diagram or schedule form.
  • Ability to solve problems and prioritize needs in a variety of situations where immediate decisions may be necessary.

Interested applicants, please submit resume and cover letter to hresources@countrymusichalloffame.org




SCHOOL PROGRAMS ASSISTANT

Part time, hourly position 

Job Summary:
The Country Music Hall of Fame and Museum seeks an energetic, creative, and organized person to assist with coordination of the museum’s engaging, innovative educational programs for teachers and student groups. Reporting to the School Programs Manager, this position will assist with scheduling, facilitating, developing, and assessing, among other responsibilities, to ensure the continued success and growth of student and teacher programs in the new Taylor Swift Education Center.

Role Summary:

  • returning inquiries from school groups, including returning phone calls or emails and discussing program options and admission details
  • scheduling programs, including Guided Highlights Tours, Dazzling Designs, Words & Music, and Is it a Fiddle or a Violin?
  • communicating pre-visit information to schools, including sending confirmation information and pre-visit materials.
  • communicating program details and arrival information for artist facilitators
  • communicating program details to internal departments
  • gathering post-visit feedback.
  • facilitating student tours and programs, including videoconference sessions
  • contributing to department record-keeping including participation data and budget tracking
  • maintaining and ordering supplies

Key Qualifications:

  • Bachelor’s degree in education, family studies, arts administration, museum studies, history, or related field.
  • Previous experience working with children, preferably leading programs, and an understanding of curriculum-based learning;
  • Strong project planning, time-management and organizational skills;
  • Excellent written, visual, and oral communication skills;
  • Ability to work independently and as part of a team;
  • Ability to work with accuracy and close attention to detail;
  • Willingness to work occasional evenings and weekends;
  • Love and knowledge of country music and Nashville history a plus.

HOURS of the position:
Approximately 20 hours per week, Monday through Friday from 8:30 am – 12:30 pm.

To apply for this position, please email a resume and cover letter to Nathalie Lavine at nlavine@countrymusichalloffame.org or fax to 615-416-2058.





Website Coordinator

The Country Music Hall of Fame and Museum is seeking a full-time Web Coordinator to assist with the day-to-day maintenance of all digital properties. The Web Coordinator will work closely with all areas of the Marketing and Communications team, as well as various other departments to ensure digital content is kept up-to-date and error-free. Candidate must ensure that the digital assets meet the business needs of the organization. Candidate should be familiar with a variety of the field's concepts, practices, and procedures and rely on extensive experience and judgment to plan and accomplish goals. The Web Coordinator will report to the Digital Content Manager 
 
Responsibilities 
 
Primary responsibilities will include maintaining and tracking web projects. The Web Coordinator will also help with the content migration associated with web-related projects completed by the Marketing and Communications teams. The individual will be responsible for the set-up and maintenance of on-site digital signage, countrymusichalloffame.org, studio.org, cmatheater,com, hatchshowprint.com; and will work closely with the Marketing and Communications staff throughout the process.

The primary duties and responsibilities of the job include: 

  • Assist in the day-to-day maintenance of all digital properties.
  • Execute special projects associated with Web and electronic marketing strategies and objectives.
  • Update graphic elements and content in electronic media as needed, to support the overarching communications strategy and goals.
  • Post current, compelling homepage content, as provided by the Marketing and Communications team.
  • Maintain and track web projects requested, escalating or completing the requests as appropriate.
  • Through the active update of Web content, help to ensure that:

The brand and positioning of the Hall of Fame offerings are expressed through all electronic communications.
The needs of the multiple audiences are addressed throughout the social and electronic media space.

Any other duties as assigned.

 
Qualifications 
 
Bachelor's degree preferred (in computer science, digital media information technology, communications, journalism, marketing or related field). 
 
Three years related experience, preferably using web-based content management systems. 
 
Special Skills And Knowledge

  • Ability to work with limited supervision in the areas of website content management and organization, utilizing a web-based content management system.
  • Proficiency in organizing content for electronic media.
  • Strong writing skills, and the ability to effectively communicate with multiple audiences.
  • Ability to manage multiple tasks simultaneously, organize workflow, set priorities, thrive in an extremely fast-paced environment, consistently meet deadlines, and adhere to brand identify and editorial standards.
  • Working knowledge of popular content management systems.
  • Knowledge of social and mobile media, including Facebook, Twitter, and LinkedIn.
  • Knowledge of graphic design a plus.
  • Proficiency in MS Office Suite.
  • Demonstrated ability to clearly communicate verbally and via email with multiple audiences.
  • Knowledge of emerging web technologies, especially those that relate to marketing (social media and interactive web and mobile applications)

Please email resumes to hresources@countrymusichalloffame.org.   No phone calls please




Banquet Manager

Job Summary:
The Banquet Manager will play a key role in the overall success of the Food and Beverage Operation. He/she is responsible for coordinating and executing all special events, i.e. scheduling, equipment needs (rentals), function set-up, presentation, event supervision, beverage/bar supervision and closing procedures. He/she will also be responsible for long and short term planning, as well as day-to-day operations. The Banquet Manager recommends logistic and procedural changes, procurements, represents his/her team at BEO meetings, works closely with Sales, Services and culinary teams and manages expenses to fall within approved budget constraints.

Role Summary:

  • Plan and manage the execution of all catered events in a safe, sanitary, cost-effective manner.
  • Manage Human Resources in the Banquet operation to attract, train, retain and motivate employees.
  • Monitor and control the maintenance/sanitation of all service areas and equipment to ensure a healthy, safe work environment, which meets/exceeds federal and state standards and regulations.
  • Develop, recommend, implement and manage the department’s budget.
  • Develop and implement Standard Operating Procedures (use records, production, pars, training, etc.) within appropriate guidelines to continually improve revenues and profit margins while maintaining quality.

Key Qualifications:

  • Two years’ experience as a Banquet Manager/Assistant Banquet Manager or Banquet Captain with managerial responsibilities in an upscale resort hotel, club or special event venue
  • Ability to manage in a unique environment with a focus on client and customer service.
  • Strong knowledge of food, wine and spirits is required; bar/beverage oversight responsibilities are preferred.
  • Detail-oriented and have the expertise to handle multiple events
  • A proven track record of successful event management and execution.
  • Person must enjoy and contribute to a creative environment.
  • Experience working with catering or events software (Event Management Systems, Meeting Matrix) a plus.
  • Person must possess a can-do attitude, leadership qualities, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure the success of all events.
  • Must be willing and available to work flexible/non-standard hours, including weekends

Please submit resume to: Raj Ghai, Country Music Hall of Fame and Museum, 222 Fifth Avenue South; Nashville, TN  37203 or email to rghai@countrymusichalloffame.org. No phone calls please.




Operations Tech

Job Description:

Technician must be present for event set-up and tear down.  Position will handle deliveries for 222, housekeeping supplies, office supplies, Hatch Show Print, retail stock, shipping items, etc.    Position will assist Operations with duties including building walk through, warehouse runs, distribution of deliveries and coordination of bus repairs. Working hours will be scheduled in based on event calendar; to include nights, weekends and holidays.  This position will report directly to the Lead Operations Tech.

Role Summary:

  • Duties include daily set up for events which include movement of tables, chairs, podiums, stage, pipe and drape, hanging of banners and other miscellaneous requests as well as set-up for 222 Grill and Catering
  • Ensure that event space is re-set at end of event for next business day
  • Ensure that entire front of house museum space is clean and organized throughout the day
  • Assist with supervising temp staff, set-up staff, housekeeping staff, and vendors
  • Ensure the cleanliness of the Facility, and event space meets CMHOF expectations
  • Perform housekeeping and janitorial duties such as sweeping, mopping, dusting, pressure washing, etc.
  • Support all CMHOF staff and assist with interdepartmental requests
  • Perform other duties assigned

Key Qualifications:

  • This job will require working with the public
  • Must be able to lift 75lbs continuously throughout workday.
  • Must be able to work a flexible schedule including weekends, evenings, and some holidays
  • Professional, Upbeat, and energetic
  • High School diploma or equivalent
  • Must pass a background check
  • Communication skills a must
  • Previous experience in the hospitality industry a plus.

615-255-2245 Email resume to: hresources@countrymusichalloffame.org No phone calls please.




Network Systems Specialist

Reports To:         IT Director

Job Summary:
The Network Systems Specialist role will be responsible for resolving employee/customer hardware/software issues timely and accurately.  He/she works with a help ticket tracking software to record, track, and report upon the IT issues as reported to the Help Desk. Analyze key metrics to ensure issues are permanently resolved.  Work with all employees to improve the IT experience.

Attention to detail, excellent customer service, punctuality, and a ‘can do’ attitude are required.  Flexibility to be on-call and/or address IT urgent situations as needed.

Education & Experience:

  • Bachelor’s degree, or equivalent experience, in Information Systems or related field of study.
  • Strong technical knowledge of physical networking and Windows Server operating systems.
  • Strong technical knowledge of current network hardware, protocols, switches, etc.
  • High level of proficiency with Microsoft Active Directory, DNS, DHCP and VMware based server virtualization.
  • Extensive experience creating and managing secure LANs.
  • Experience in Layer 3 switching configuration and architecture including vlans creation and routing.
  • Extensive experience working with VoIP systems.
  • Extensive application support experience to include Microsoft SharePoint, Microsoft Exchange and Windows Web Servers or similar application stacks.
  • Knowledge of Linux, VB, Perl, SQl Databases and HTML
  • Strong Knowledge of SANS Storage Concepts and Management and Maintenance of large scale storage devices.
  • Data Center experience—design, built, worked, managed—would be ideal.

Role Summary:

  • Internal and external e-mail routing and administration via MS Exchange
  • Internet, intranet, and VPN connections between employees, sites, and related.
  • Networking equipment, consisting of firewall and security appliances 
  • File, web and application servers, running a mix of operating systems 
  • Assist with Desktop Level support and help desk coverage as needed
  • Supporting a multi-platform environment
  • Disaster recovery operations, including live mirroring of data
  • Data management across multiple platforms and methods
  • Production application moves for internal and external systems
  • Change management for all equipment and servers
  • Develop and maintain documentation for all aspects of Network Operations
  • Keep separation of data, content, themes, business logic and data logic
  • Assist in documentation creation and maintenance
  • Other duties as assigned

Technologies involved include, but may not limited to:

Microsoft SQL Server 2005, 2008 (DBMS, SSRS, SSIS)
Windows Server 2003, 2008R2, 2008
VB, Perl, and power shell Scripting
Windows 7 & XP and MAC OSx; a few Linux machines as well
Active Directory
MS Exchange 2010
VMware virtualization – version 4 & 5
EqualLogic SAN
Veeam backup – 6.5 – 7.0
Fortinet & Watchguard Firewall
Switches – Dell and Cisco
Blackbaud Patron Edge and Raiser’s Edge
CounterPoint Point-of-Sale
POS credit card terminals (mostly Windows based)
Video Terminals

Environment:
We provide a casual working environment with excellent benefits and employee perks.  Standard office hours are 9:00 AM – 5:00 PM with some on-call requirements during museum hours, which are 7 days a week, 362 days per year, and open 9:00 AM – 6:00 PM.  This position requires on-call, occasional after hours and weekend work. 

Position subject to a background check.  Please email resumes to hresources@countrymusichalloffame.org.   No phone calls please





Line Cook

Job Description
We are looking for talented line cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused. 

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. Position reports to Sous Chef and/or Kitchen Manager.

Basic Functions: 
A line cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. 

Essential Functions:
  • Sets up station according to restaurant/catering guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set forth.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef or Line Supervisor. 

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:
Jeremy FoyCountry Music Hall of Fame and Museum222 Fifth Avenue South
Nashville, TN  37203
jfoy@countrymusichallofame.org

No phone calls please.




Banquet Cook

Job Description
We are looking for talented banquet cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused. 
 
We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal banquet cook is motivated, results oriented and committed to providing outstanding customer service every day. Position Reports to: Sous Chef or Kitchen Manager

Basic Functions: 

A banquet cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. 

Essential Functions
  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef.


Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:
Jeremy Foy
Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
jfoy@countrymusichallofame.org

No phone calls please.