Listed below are all of the paid positions and internships currently available at the Country Music Hall of Fame® and Museum. To apply for any position, please email your resume and cover letter to to hresources@countrymusichalloffame.org or to the contact listed under the job description.

Company Description

The Country Music Hall of Fame® and Museum seeks to collect, preserve, and interpret the evolving history and traditions of country music. Through exhibits, publications, and educational programs, the museum teaches its diverse audiences about the enduring beauty and cultural importance of country music.

The Country Music Hall of Fame® and Museum has been the home of America's music since 1967. In keeping with the cultural significance of the music and the heroic achievements of those who form its membership, the Museum opened in a $37 million landmark, new building in May 2001.   An expanded Museum gallery opened in spring of 2014.  Additional events spaces opened in October 2013, taking the institution from 140,000 square feet of event space to more than 350,000 square feet. This expansion included the 776-seat CMA Theater and a 10,000 square foot glass front Event Hall (along with other spaces) and state of the art kitchen and support areas.

The Country Music Foundation is an equal opportunity employer.


AVAILABLE POSITIONS

HATCH SHOW PRINT TOUR AND PROGRAM ASSOCIATE (Part-Time)

Job Description:

The Hatch Show Print Tour and Program Associate will provide in-depth tours for the general public, groups, and students and assist with hands-on printing activities and public programs.

Role Summary:

Drawing upon provided training and scripts, the Tour and Program Associate will:

  • Educate audiences about the process of letterpress printing and the history of Hatch Show Print;
  • Understand and demonstrate how to use platen and cylinder presses;
  • Help tour participants operate a sign press and print a souvenir poster;
  • Clean presses and materials, put away type, and prepare classroom for tours and workshops;
  • Assist with community outreach programs;
  • Answer phone calls and questions from visitors and clients;
  • Work with other departments to facilitate tours and activities.

Key Qualifications:

  • Bachelor’s Degree
  • Proven experience in teaching or instruction at all ages and skill levels
  • Knowledge of letterpress printing process
  • Ability to multi-task
  • Ability to stand for long periods of time
  • Ability to lift 25 pounds
  • Weekend and/or evening availability

To apply for this position, please send resume to hresources@countrymusichalloffame.org.

No phone calls please.


MARKETING SERVICES MANAGER

Job Description:                                                                                                                                    

Reporting to the Senior Marketing Services Manager, the Marketing Services Manager will play an integral role in managing the marketing, financial and promotional needs of internal clients to ensure that best-of-class marketing practices are applied and institution branding standards are met to support the many goals and objectives of the Country Music Hall of Fame® and Museum. This mid-career position provides tremendous opportunity to experience all levels of marketing, to encourage independence and growth and to develop management and training skills.

Responsibilities:

  • Client Service – Serve as a primary interface between the Marketing team and the various divisions within the institution. Exceptional client service skills are required to effectively balance the varied goals and objectives of each division.
  • Market Research – Help improve inter-departmental knowledge through market research activities to better understand demographics, competitive landscape, and emerging market trends.
  • Media Placement/Fulfillment – Place media buys and fulfill selected advertising buys secured for various Museum departments, including print, outdoor, digital and other non-traditional media. Work alongside the Communications department to align paid media schedules along with earned media schedules.
  • Promotions – Multiple promotional opportunities are secured each year with various partners. The Marketing Manager will fulfill partnership promotions and execute museum-driven promotions from conception to fulfillment to analysis.
  • On-Property Marketing – The Marketing Manager will be responsible for fulfilling on-property marketing initiatives designed to deliver a premium experience to our guests.
  • Budget Management – The Marketing Manager will manage the marketing budgets for various museum clients to ensure expenses are managed appropriately. Collaborate with clients in strategic marketing making sure budgets are properly allocated and plans are implemented.
  • Invoices and Contracts – Update invoices weekly to accounting and input contracts weekly into the internal purchasing system.
  • Departmental Growth – Identify new and creative ways to bring the Museum’s message to a broader audience by participating in educational opportunities and participating in professional presentations approved by the Marketing Department.

Job Requirements:

  • Bachelor's Degree in marketing, communication or related field required
  • Prior hospitality, tourism, not for profit  or related experience preferred
  • Minimum 3 years marketing experience (excluding internships), with preference given to agency or tourism experience
  • Experience working in a digital environment preferred
  • Able to exercise discretion and keep strictest levels of confidentiality
  • Must maintain regular and acceptable attendance at such level as is determined at the company’s sole discretion. Periodic nights and weekends required.
  • Ability to squat, lift and carry marketing materials and supplies may be necessary.
  • Excellent knowledge of MS Office, marketing computer software and online applications (Emma, EMS, Tessitura preferred)

Relationships and Roles:

  • Exhibit the capability to interact and cooperate with all company employees.
  • Actively listen to all parties.
  • Demonstrate the ability to work independently and cooperatively.
  • Create a positive work culture: build trust, value others, communicate effectively, drive execution, promote innovation, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Maintain professional internal and external relationships that meet company core values.
  • Sustain rapport with all support departments.

Additional Skills / Desired Characteristics:

  • Highly innovative and creative, self-starter with strong business acumen
  • Must be a team player
  • Ability to prioritize, multi-task and be very flexible in a fast paced, changing environment
  • Excellent oral and written communication skills, including email communication
  • Ability to work individually and with cross-functional teams to develop consensus within diverse groups and drive results
  • Highly organized, detail-oriented, and possesses outstanding follow through skills
  • Excellent analytical, critical thinking, and problem solving skills
  • Position subject to a background check

To apply for this position, please send resumes to hresources@countrymusichalloffame.org.

No phone calls please.


MUSEUM STORE SALES ASSOCIATE (Part-Time)

Job Overview:

Sales Associates will assist visitors and customers in our “Museum Store” located inside the Country Music Hall of Fame and Museum. This store sells books, CDs and vinyl featuring a wide variety of country music artists as well as exhibit-related merchandise. 

Role Summary:

  • Actively greet and assist customers and visitors in a cheerful, friendly manner
  • Answer questions regarding merchandise for sale
  • Complete sales transactions through the use of POS system
  • Stock, clean and organize store
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Key Qualifications:

  • Punctuality and reliability are a must
  • Candidates will possess excellent customer services skills
  • Outgoing and friendly people will be the most successful
  • Weekend and evening availability will be required
  • Knowledge of Windows-based programs will be helpful
  • Knowledge of Country Music history and trends very helpful
  • Position subject to background check

Please submit your resume and availability to Michael Kline at hresources@countrymusichalloffame.org.

No phone calls please.


CIRCA SALES ASSOCIATE (Part-Time)

Job Description:

Sales Associates will assist guests and customers in our “Circa” retail store located inside the Country Music Hall of Fame and Museum.

Role Summary:

  • Actively greet and assist customers and visitors in a cheerful, friendly manner
  • Answer questions regarding merchandise
  • Complete sales transactions through the use of POS system
  • Stock, clean and organize store
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Key Qualifications:

  • Enthusiasm, punctuality and reliability are a must
  • Candidates will possess excellent customer services skills
  • Outgoing and friendly people will be the most successful
  • Weekend availability will be required
  • Knowledge of Windows-based programs will be helpful

Please submit your resume and availability to Michael Kline at hresources@countrymusichalloffame.org.

No phone calls please.


AV & PHYSICAL INFRASTRUCTURE MANAGER

Reports To: IT Director

Summary:

The A/V & Physical Infrastructure Manager role will be responsible for managing the low voltage audio / video environment for exhibits, the physical infrastructure including all cabling, security cameras and access control systems as well as managing vendors related to such activity.  Attention to detail, excellent customer service, punctuality, and a ‘can do’ attitude are required.  Flexibility to be on-call and/or address IT urgent situations as needed.

Education & Experience:

  • Bachelor’s degree, or equivalent experience, in Information Systems or related field of study.
  • Strong technical knowledge of physical networking and Windows Server operating systems.
  • Strong Knowledge of A/V concepts and low voltage diagnostics
  • Extensive experience in fiber optics, CAT 6e cabling, Avigilon Security Systems, and C-cure premise controls.
  • Extensive experience working with VoIP systems.
  • Data Center experience—design, built, worked, managed—would be ideal.

Responsibilities and Duties include the following:    

  • Setup / Maintain Camera & Access control systems
  • Build and document physical infrastructure
  • Change management for all proposed exhibit or building changes
  • Develop and maintain documentation for all aspects of Network Operations
  • Keep separation of data, content, themes, business logic and data logic
  • Assist in documentation creation and maintenance
  • Other duties as assigned

Environment:

We provide a casual working environment with excellent benefits and employee perks.  Standard office hours are 9:00 AM – 5:00 PM with some on-call requirements during museum hours, which are 7 days a week, 362 days per year, and open 9:00 AM – 6:00 PM.  This position requires on-call, occasional after hours and weekend work. 

To apply for this position, please send resume to hresources@countrymusichalloffame.org.

No phone calls please.


ENTERTAINMENT SALES MANAGER (SMALL ACCOUNTS)

Job Description:

The Entertainment Sales Manager – Small Accounts will report directly to the Senior Manager of Event Entertainment. Responsibilities include working with both internal and small external clients to provide professional first-rate entertainment for events at the Hall of Fame. The Event Entertainment Manager – Small Accounts will also provide the bulk of the administrative support for the Entertainment department, creating and submitting check requests and auditing fees to ensure accurate billing.

Role Summary:

  • Ascertain internal and external clients’ entertainment needs as well as knowing capabilities of the various space inside the Hall of Fame and Museum, combining this information to produce top-notch entertainment experiences, to also include audio/visual, sound and lighting.
  • Will meet with internal and external clients, write proposals, negotiate entertainment fees and associated expenses, communicate requirements to all internal and external parties involved, and execute the entertainment events.
  • Will be responsible for selling 20% gross sales revenue of Event Entertainment revenue for small accounts.
  • Will maintain annual outlined profit margins and cost of sales provided in guidelines by the Senior Manager of Event Entertainment.
  • Creates and submits all check requests for all 3rd party and internal events, as required.
  • Audits the client fees in department software to insure accurate billing and reporting of data.
  • Create accurate records of entertainment needs in system and communicate to appropriate parties.
  • Manager will be responsible for assisting Senior Manager in booking entertainment, negotiating entertainment fees and other arrangements for events (such as sound and light requirements and artist riders) and communicating those requirements to appropriate parties.
  • Responsibilities require knowledge of professional entertainers and production equipment.

Key Qualifications:

  • Ideal candidate will possess a bachelor’s degree and a minimum of three – five years’ related experience.
  • The ability to manage in a unique environment with a focus on client and customer service.
  • Strong knowledge of local talent and production equipment.
  • Excellent presentation and interpersonal skills.
  • Must be professional, have a “can-do” attitude and complete work in a timely manner.
  • Must possess leadership qualities, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure the success of all events.
  • Communication with other event team members is an essential element to the success within the department.
  • Position requires a flexible schedule, as some evening and weekend work will be required.

To apply for this position, please send resume to dparsley@countrymusichalloffame.org.

No phone calls please.


STEWARD

Role Summary

The stewarding staff reports to the Chef, Sous Chef, and Restaurant Manager.

  • Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
  • Wash and disinfect kitchen area, tables, tools, knives, and equipment.
  • Ensure clean wares are stored in appropriate areas.
  • Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes.
  • Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.
  • Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware.
  • Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area.
  • Clean and mop all areas in assigned departments.
  • Dispose of broken glass in the proper containers.
  • Break down cardboard boxes and place them and other recyclables in the recycle bin.
  • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Protect company assets.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards.

Physical Requirements

  • Must be able to work in a fast paced, high energy, and physically demanding environment.
  • Must be able to spend 90% of working time standing.
  • Must be able to spend 10% of working time sitting.
  • Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
  • Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly.

To apply for this position, please send resume to hresources@countrymusichalloffame.org.

No phone calls please.


JUNIOR SYSTEMS ADMINISTRATOR

Role Summary

The Junior Systems Administrator role will be responsible for resolving employee/customer hardware/software issues timely and accurately.  He/she works with a help ticket tracking software to record, track, and report upon the IT issues as reported to the Help Desk. Analyze key metrics to ensure issues are permanently resolved.  Work with all employees to improve the IT experience.

Attention to detail, excellent customer service, punctuality, and a ‘can do’ attitude are required.  Flexibility to be on-call and/or address IT urgent situations as needed.

Key Qualifications

  • Bachelor’s degree, or equivalent experience, in Information Systems or related field of study.
  • Strong technical knowledge of physical networking and Windows Server operating systems.
  • Strong technical knowledge of current network hardware, protocols, switches, etc.
  • High level of proficiency with Microsoft Active Directory, DNS, DHCP and VMware based server virtualization.
  • Extensive experience creating and managing secure LANs.
  • Experience in Layer 3 switching configuration and architecture including vlans creation and routing.
  • Extensive experience working with VoIP systems.
  • Extensive application support experience to include Microsoft SharePoint, Microsoft Exchange and Windows Web Servers or similar application stacks.
  • Knowledge of Linux, VB, Perl, SQl Databases and HTML
  • Strong Knowledge of SANS Storage Concepts and Management and Maintenance of large scale storage devices.
  • Data Center experience—design, built, worked, managed—would be ideal.

Responsibilities and Duties

  • Internal and external e-mail routing and administration via MS Exchange
  • Internet, intranet, and VPN connections between employees, sites, and related.
  • Networking equipment, consisting of firewall and security appliances  
  • File, web and application servers, running a mix of operating systems  
  • Supporting a multi-platform environment
  • Disaster recovery operations, including live mirroring of data
  • Data management across multiple platforms and methods
  • Production application moves for internal and external systems
  • Change management for all equipment and servers
  • Develop and maintain documentation for all aspects of Network Operations
  • Keep separation of data, content, themes, business logic and data logic
  • Assist in documentation creation and maintenance
  • Other duties as assigned

Technologies involved include, but may not limited to:

Microsoft SQL Server 2005, 2008 (DBMS, SSRS, SSIS)
Windows Server 2003, 2008R2, 2008
VB, Perl, and power shell Scripting
Windows 7 & XP and MAC OSx; a few Linux machines as well
Active Directory
MS Exchange 2010
VMware virtualization – version 4 & 5
EqualLogic SAN
Veeam backup – 6.5 – 7.0
Fortinet & Watchguard Firewall
Switches – Dell and Cisco
Blackbaud Patron Edge and Raiser’s Edge
CounterPoint Point-of-Sale
POS credit card terminals (mostly Windows based)
Video Terminals

Environment:

We provide a casual working environment with excellent benefits and employee perks.  Standard office hours are 9:00 AM – 5:00 PM with some on-call requirements during museum hours, which are 7 days a week, 362 days per year, and open 9:00 AM – 6:00 PM.  This position requires on-call, occasional after hours and weekend work. 

To apply for this position, please send resume to hresources@countrymusichalloffame.org.

No phone calls please.


SENIOR DIGITAL MARKETING STRATEGIST

The Senior Digital Marketing Strategist is a proactive, driven, and organized individual that leads the strategy development and delivery of digital marketing campaigns to various audiences across multiple digital channels. These channels include web content, mobile, email, SEM, Search Engine Optimization (SEO), social media and paid advertising. The Senior Digital Marketing Strategist will work closely with Marketing Services Managers and Coordinator for strategy and budgets, the Senior Digital Services Content Manager to develop content, and Web Manager to execute the campaign vision. This individual will need to provide functional expertise, and recommendations regarding the execution of digital marketing campaigns, as well as Client Relationship Management (CRM) and list management.  Monitor google analytics and site metrics to measure campaign Return on Investment (ROI) and conversion efforts.  Key success factor is driving leads to sites for conversion to sales.

  • Plan all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Work with digital media agency to execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
  • Manage, direct and statically plan social media and website presence
  • Coordinate all digital marketing campaigns and assets in conjunction with the project manager
  • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  • Working knowledge of ad serving tools (e.g., DART, Atlas)
  • Experience in setting up and optimizing Google Adwords campaigns
  • Working knowledge of HTML, CSS, and JavaScript development and constraints

Key Qualifications

  • Proven track record of successful management of digital marketing campaigns and projects, including Google AdWords campaigns.
  • Track record of building scalable digital marketing campaign strategies and executing strategies with passion, precision and excellence.
  • Creative thinker who can generate innovative ideas and solutions and partner effectively with marketing and other creative teams.
  • Good operational and process orientation. Strong project management and organizational abilities
  • Strong interpersonal and relationship building skills, experience in dealing with multiple and diverse internal stakeholders, and interacting with business and technology partners. Excellent communication skills, written and verbal, across all organizational levels.
  • Strong Teamwork abilities. Ability to resolve conflicts and to drive inter-functional Action Plans.
  • Strong analytical skills and ability to develop actionable plans based on analysis. Excellent follow-up abilities and timely response on issues.

Required Experience

  • Bachelor’s degree in Business, Communications, Marketing and/or related field
  • Minimum 3 years’ experience coordinating project work in a marketing-related area and/or agency, preferably administering digital-based marketing programs

To apply for the position, please send resume to hresources@countrymusichalloffame.org.

No phone calls please.


AUDIO ENGINEER AND METADATA SPECIALIST 

Overview:

The Country Music Hall of Fame and Museum seeks a project-based audio collection Audio Engineer and Metadata Specialist to upload oral history interview files and metadata records to its digital archive. The goals of the project are to preserve and provide increased access and to complete Phase Two of a project to preserve 1,400 CD-R recordings containing 650 rare, unique oral history interviews with country music performers, songwriters, and other industry personnel. Phase Two includes creating mp3 access files and metadata records, and uploading to digital archive and digital storage to ensure long term preservation and access. This phase of the project will take approximately 12 weeks.

Training will be provided for some aspects of the technical work, metadata capture and workflow specific to this project. This project is supported by a grant from the Grammy Foundation.

Project Engineer:

Background checks are required for all archive employees.  This is a project-based position scheduled to last 12 weeks at 40 hours per week.  Country Music Foundation is an equal opportunity employer.

Duties:

  • Metadata and cataloging records for all playable files brought up to a consistent standard.
  • Run checksums on the bwf files.
  • Create MP3 access files of interview audio.
  • Import metadata and cataloging records to CMHFM’s digital archive database.
  • Perform additional cataloging where needed.
  • Link digitized transcript files and MP3 audio files for each interview in CMF’s digital archive database.

Requirements:

  • Experience in audio digitizing and reformatting is desired but not required. 
  • Expertise in country music history is not a requirement, but some knowledge and respect of the genre is preferred.
  • Master’s Degree in Library and Information Science from an ALA accredited institution preferred.
  • Cataloging experience.
  • Ability to properly handle rare archival materials.
  • Experience with CONTENTdm or similar digital asset management system preferred.
  • Applicant should be detail oriented and patient. 
  • The ability to multi-task will be considered an asset.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Sound judgment to identify and report problems to supervisors and contribute to resolving them.

To Apply:

Send cover letter, resume, salary requirements, and 3 professional references to: lboulie@countrymusichalloffame.org

No phone calls please. 


RESERVATIONS MANAGER

Job Description:

The Reservations Manager plays a key role in further developing and managing the POS and database system for all ticketing needs for the entire institution. This would include the Museum, Historic RCA Studio B, Hatch Show Print, Museum programs, third-party events, and publicly ticketed concerts. They would be a critical part in assisting with a transition from one POS system to another. Other responsibilities include managing the call center staff and Will Call staff during ticketed programs and events.

Role Summary:

POS System-related 

  • Point of contact for the database and ticketing sales software for the institution, and assist with the important transition from Patron Edge software to Tessitura.
  • Manage & maintain the system as it relates to all ticket sales functions – front-end, back-end and online (price lists, ticket types, building events, discount management, refunds, theater event needs, etc.).
  • Representative at Business System Integration meetings which requires having a clear understanding & ability to build & maintain all processes related to Tessitura software.
  • Provide report updates, do monthly & quarterly accounting audits, & process monthly reports (comp tickets, coupon redemptions, and others as needed).
  • Assist with further training and knowledge of the system as needed to staff.

Other roles 

  • Manage a staff of 4 that is responsible for the main phone line, sales, transfers, questions, reservations, etc.
  • Have a comprehensive understanding of ticket sales for walk-up and groups as it relates to the markets, its needs and trends.
  • Facilitate and execute logistics, policies, procedures, messaging, sales and customer service initiatives for Family & Public Programs, concerts, and other event passes. Facilitating these passes/reservations will include working with a broad customer base (Museum Members, Board Members, VIP’s, etc.) as well as internal departments.
  • Manage staff that’s needed with day of events/programs (Will Call).

Key Qualifications:

  • Solid understanding of the structure of ticketing software (or similar hospitality software). Experience with software, such as Tessitura, Patron Edge, or Raiser’s Edge is strongly desired. (Necessary training will be provided.)
  • Critical to be intuitive with the database and POS system in order to find solutions to needs.
  • Be able to make decisions without a lot of direction. Demonstrate ability to balance multiple projects, meet deadlines and communicate effectively in a frequently flexible and quick-moving environment and still provide a high level of customer service and positive attitude.
  • Must be articulate, detailed-oriented, and able to work well under pressure to ensure customer needs are met, complaints are resolved, and service is provided quickly and efficiently.
  • Must be able to work weekends as well as Holidays and evenings as needed.
  • Must have at least three years’ experience in a lead customer service role in a reservations and customer service center.
  • Must have experience managing people.
  • Use Excel & Microsoft Word proficiently.

 

To apply for this position, please send resume to hresources@countrymusichalloffame.org.

No phone calls please.


GUEST RELATIONS SPECIALIST (Part-Time Hourly)

Job Description:

The Country Music Hall of Fame and Museum is recruiting a seasoned Guest Relations Specialist to provide excellent customer service to insure a personal and pleasant museum experience for our guests. Duties include serving as an ambassador for the Museum, RCA Studio B, and Hatch Show Print.

Role Summary:

  • Actively sell the museum, membership, Historic RCA Studio B, and Hatch Show Print Tour admissions along with other tour options and packages in order to meet department goals
  • Assist, answer questions and navigate museum visitors throughout their visit
  • Be able to provide information about not only the Museum but also Nashville as a tourist destination
  • Operate Patron Edge ticketing and reservation system to process walk-up sales, voucher redemptions, member and guest check-in, and refunds
  • Follow all cash-handling protocols to ensure accurate and efficient sales transactions
  • Work after-hours special events as needed

Key Qualifications:

  • Customer service is crucial! 
  • Communications, public speaking, and organizational skills are a must.
  • An open, friendly attitude and pro-active sales skills are also essential.
  • Prior customer service and cash-handling experience is required.
  • Versatility is key, as the ideal candidate must be able to multi-task in a fast-paced work environment.
  • Knowledge of the Nashville area and its music history is a plus.
  • Fluency in a second language is a plus.
  • Must be able to stand for long periods of time and work a flexible schedule, including weekends and some evenings.

To apply for this position, please e-mail your resume and cover letter to Dee-Dee Ogrodny, Guest Relations Manager at dogrodny@countrymusichalloffame.org or fax to 615-416-2058.  No phone calls please.


BUS DRIVER (Full-Time Hourly)

Job Description:

The Guest Relations bus drivers will be responsible for safely transporting Museum guests to and from Historic RCA Studio B in Nashville during normal business hours. Drivers will be responsible for the daily preparation of the bus, including cleaning, filling with gas, and monitoring maintenance issues. Additionally responsible for special event transportation as needed, and transporting bus for service needs.

Role Summary:

  • Provide transportation for guests to/from Historic RCA Studio B on Music Row
  • Safely operate 30 passenger bus and wheelchair lift
  • Clean & prepare vehicle for daily operation; transport bus for service needs
  • Attend staff meetings and training as necessary
  • Safely transport event guests between hotels and Hall of Fame or other designated destinations
  • Maintain a high level of professionalism and service at all times
  • Communicate with tour guides to ensure timely transportation of guests

Key Qualifications:

  • Candidate must have a valid CDL driver's license Class C with P endorsements with a clean driving record.
  • Should have a minimum of 2 years’ experience operating a commercial, passenger vehicle.
  • Must be reliable, and committed to being on time.
  • An open, friendly attitude and pro-active work ethic are essential.
  • The ideal candidate will be knowledgeable about the mechanics and operations of a 30 passenger bus.
  • Should work well and make decisions under fast-paced environment. Must be willing to take a drug test and complete a successful background check.

Rate: Pay based on experience. 

To apply for this position, please email your resume to dogrodny@countrymusichalloffame.org or fax to 615-416-2058.

No phone calls please.


2|22 FOOD RUNNER/EXPEDITOR

Job Description:

Food Runners/Expeditors responsibilities include expediting and delivering food orders to guests in a limited service restaurant concept,  and bussing/maintaining the dining room in a clean and orderly fashion, while adhering to all applicable codes and guidelines. This position reports to Retail Food and Beverage Operations Manager (Restaurant Manager).

Role Summary:

  • Ability to multitask in a high volume setting, while keeping a positive and professional attitude
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of local health codes, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or prior restaurant experience
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

To apply for this position, please send resume to Raj Ghai at rghai@countrymusichalloffame.org
No phone calls please.


2|22 SNACK BAR CASHIER     

Job Description:

The Snack Bar Cashier will be an employee who is paid an hourly wage in addition to receiving tips from customers at the bar.  It will be the cashier’s responsibility to create a positive guest experience and maintain the snack bar in a clean and orderly fashion, while adhering to applicable codes and guidelines. This position reports to Retail Food and Beverage Operations Manager (Restaurant Manager).

Role Summary:

  • Provide bar patrons with an excellent experience by using exemplary customer service skills
  • Possesses the ability to operate a register, and be responsible for balancing the drawer and their daily deposits.
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of health code, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or bartender
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

Please submit resume to Raj Ghai at rghai@countrymusichalloffame.org.  No phone calls please.


OPERATIONS TECH

Job Description:

Technician must be present for event set-up and tear down.  Position will handle deliveries for 2|22, housekeeping supplies, office supplies, Hatch Show Print, retail stock, shipping items, etc.    Position will assist Operations with duties including building walk through, warehouse runs, distribution of deliveries and coordination of bus repairs. Working hours will be scheduled in based on event calendar; to include nights, weekends and holidays.  This position will report directly to the Lead Operations Tech.

Role Summary:

  • Duties include daily set up for events which include movement of tables, chairs, podiums, stage, pipe and drape, hanging of banners and other miscellaneous requests as well as set-up for 2|22
  • Ensure that event space is re-set at end of event for next business day
  • Ensure that entire front of house museum space is clean and organized throughout the day
  • Assist with supervising temp staff, set-up staff, housekeeping staff, and vendors
  • Ensure the cleanliness of the Facility, and event space meets CMHOF expectations
  • Perform housekeeping and janitorial duties such as sweeping, mopping, dusting, pressure washing, etc.
  • Support all CMHOF staff and assist with interdepartmental requests
  • Perform other duties assigned

Key Qualifications:

  • This job will require working with the public
  • Must be able to lift 75lbs continuously throughout workday.
  • Must be able to work a flexible schedule including weekends, evenings, and some holidays
  • Professional, Upbeat, and energetic
  • High School diploma or equivalent
  • Must pass a background check
  • Communication skills a must
  • Previous experience in the hospitality industry a plus.

Email resume to:

hresources@countrymusichalloffame.org No phone calls please.


2|22 SERVER

Job Description:

Server responsibilities include taking guests orders, expediting and delivering food orders, cash handling, and bussing/maintaining the dining room in a clean and orderly fashion, while adhering to all applicable codes and guidelines. This position reports to Retail Food and Beverage Operations Manager (Restaurant Manager).

Role Summary:

  • Ability to multitask in a high volume setting, while keeping a positive and professional attitude
  • Adhere to company Opening/Closing procedures
  • Report to work in a timely fashion, dressing neatly and in company uniform
  • Help to maintain standards of local health codes, as well as maintain bar and dining room appearance at all times.
  • Complete tasks as delegated by Management staff

Key Qualifications:

  • A minimum of 1 year experience as a server or prior restaurant experience
  • High Volume/ability to multitask
  • Obtain a license to serve alcohol in the State of Tennessee
  • Have a personable demeanor at all times
  • Candidate will maintain a professional appearance and level of conduct while on the floor and will operate within the guidelines of the CMHF Handbook

Please submit resume to Raj Ghai at rghai@countrymusichalloffame.org.  No phone calls please.


LINE COOK

Job Description

We are looking for talented line cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. Position reports to Sous Chef and/or Kitchen Manager.

Basic Functions:

A line cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen.

Essential Functions:

  • Sets up station according to restaurant/catering guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set forth.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef or Line Supervisor. 

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:

Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058 

No phone calls please.


BANQUET COOK

Job Description

We are looking for talented banquet cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused.

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal banquet cook is motivated, results oriented and committed to providing outstanding customer service every day. Position Reports to: Sous Chef or Kitchen Manager.

Basic Functions:

A banquet cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen.

Essential Functions:

  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef.

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:

Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058

No phone calls please.