Employment

Listed below are all of the paid positions and internships currently available at the Country Music Hall of Fame® and Museum. To apply for any position, please email your resume and cover letter to to hresources@countrymusichalloffame.org or to the contact listed under the job description.


Company Description
The Country Music Hall of Fame® and Museum is operated by the non-profit, educational Country Music Foundation (CMF). The mission of the Museum is to identify and preserve the evolving history and traditions of country music and to educate its audiences. Functioning as a local history museum and as an international arts organization, the Museum serves visiting and non-visiting audiences including fans, students, scholars, and members of the music industry. The Country Music Hall of Fame® and Museum is accredited by the American Association of Museums, certifying that the Museum operates according to the highest standards, manages its collection, and provides quality service to the public. Of the 8,000 museums nationwide, only some 750 are accredited.

The Country Music Hall of Fame® and Museum has been the home of America's music since 1967. In keeping with the cultural significance of the music and the heroic achievements of those who form its membership, the Museum opened in a $37 million landmark, new building in May 2001.   An expanded Museum gallery will open its doors spring of 2014.  Additional events spaces opening in October 2013, will take the institution from its current 140,000 square feet of event space to more than 350,000 square feet. This expansion will include an 800-seat theater and a 10,000 square foot glass front event hall (along with other spaces) and state of the art kitchen and support areas.

The Country Music Foundation is an equal opportunity employer.


Available Positions

Part Time Membership Associate

Job Description:
Suggested Days: Friday, Saturday and Sunday
Suggested Hours: 9 am – 5 pm
On Fridays, this position will work on administrative projects.  On the weekends, this position will work the hours surrounding programs and also facilitate membership sales to visiting guests who are interested.  On slower weekend days, they can use the remaining hours to finish administrative projects. 

Role Summary:

  • Facilitate member passes for weekend programs by manning the membership pass table on program days.  Also assist members with any questions. 
  • Continue the concierge service for any Honor Society members and Development VIPs who attend weekend programs by helping them find their reserved seats and answering any questions. 
  • Work with assigned volunteers for weekend VIP tours.
  • Assist visiting guests who are interested with membership sales and help target potential members for upgrades and further cultivation. 
  • Work with the reservations team before weekend programs to ensure that member reservations are collected and confirmed. 
  • Enter member reservations from larger programs into the database for the department’s records and become familiar with regular program attendees. 
  • Return member calls and emails on Friday as needed.
  • Enter memberships into the Raiser’s Edge database and prepare for fulfillment by volunteers.
  • Print general membership renewal letters each month for three month cycles (around 900 to 1,000 letters each month).  Utilize volunteers to stuff renewal letters.
  • Help facilitate the Member Lounge during CMA Fest. 
  • Assist with member sweepstakes opportunities such as artist meet and greets, autographed merchandise giveaways and more.
  • Assist with member RSVP lists for various events as needed. 

Key Qualifications:

  • Candidates will possess excellent customer service skills
  • Outgoing and friendly people will be the most successful
  • Knowledge of Patron’s Edge or Raiser’s Edge will be helpful
  • Excellent time management skills; ability to work efficiently and be detail oriented

To express your interest in this position email your resume to arichard@countrymusichalloffame.org.  No phone calls please.




Banquet Manager

Job Summary:
The Banquet Manager will play a key role in the overall success of the Food and Beverage Operation. He/she is responsible for coordinating and executing all special events, i.e. scheduling, equipment needs (rentals), function set-up, presentation, event supervision, beverage/bar supervision and closing procedures. He/she will also be responsible for long and short term planning, as well as day-to-day operations. The Banquet Manager recommends logistic and procedural changes, procurements, represents his/her team at BEO meetings, works closely with Sales, Services and culinary teams and manages expenses to fall within approved budget constraints.

Role Summary:

  • Plan and manage the execution of all catered events in a safe, sanitary, cost-effective manner.
  • Manage Human Resources in the Banquet operation to attract, train, retain and motivate employees.
  • Monitor and control the maintenance/sanitation of all service areas and equipment to ensure a healthy, safe work environment, which meets/exceeds federal and state standards and regulations.
  • Develop, recommend, implement and manage the department’s budget.
  • Develop and implement Standard Operating Procedures (use records, production, pars, training, etc.) within appropriate guidelines to continually improve revenues and profit margins while maintaining quality.

Key Qualifications:

  • Two years’ experience as a Banquet Manager/Assistant Banquet Manager or Banquet Captain with managerial responsibilities in an upscale resort hotel, club or special event venue
  • Ability to manage in a unique environment with a focus on client and customer service.
  • Strong knowledge of food, wine and spirits is required; bar/beverage oversight responsibilities are preferred.
  • Detail-oriented and have the expertise to handle multiple events
  • A proven track record of successful event management and execution.
  • Person must enjoy and contribute to a creative environment.
  • Experience working with catering or events software (Event Management Systems, Meeting Matrix) a plus.
  • Person must possess a can-do attitude, leadership qualities, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure the success of all events.
  • Must be willing and available to work flexible/non-standard hours, including weekends

Please submit resume to: Raj Ghai, Country Music Hall of Fame and Museum, 222 Fifth Avenue South; Nashville, TN  37203 or email to rghai@countrymusichalloffame.org. No phone calls please.




Operations Tech

Job Description:

Technician must be present for event set-up and tear down.  Position will handle deliveries for 222, housekeeping supplies, office supplies, Hatch Show Print, retail stock, shipping items, etc.    Position will assist Operations with duties including building walk through, warehouse runs, distribution of deliveries and coordination of bus repairs. Working hours will be scheduled in based on event calendar; to include nights, weekends and holidays.  This position will report directly to the Lead Operations Tech.

Role Summary:

  • Duties include daily set up for events which include movement of tables, chairs, podiums, stage, pipe and drape, hanging of banners and other miscellaneous requests as well as set-up for 222 Grill and Catering
  • Ensure that event space is re-set at end of event for next business day
  • Ensure that entire front of house museum space is clean and organized throughout the day
  • Assist with supervising temp staff, set-up staff, housekeeping staff, and vendors
  • Ensure the cleanliness of the Facility, and event space meets CMHOF expectations
  • Perform housekeeping and janitorial duties such as sweeping, mopping, dusting, pressure washing, etc.
  • Support all CMHOF staff and assist with interdepartmental requests
  • Perform other duties assigned

Key Qualifications:

  • This job will require working with the public
  • Must be able to lift 75lbs continuously throughout workday.
  • Must be able to work a flexible schedule including weekends, evenings, and some holidays
  • Professional, Upbeat, and energetic
  • High School diploma or equivalent
  • Must pass a background check
  • Communication skills a must
  • Previous experience in the hospitality industry a plus.

615-255-2245 Email resume to: hresources@countrymusichalloffame.org No phone calls please.




Network Systems Specialist


Reports To:         IT Director

Job Summary:
The Network Systems Specialist role will be responsible for resolving employee/customer hardware/software issues timely and accurately.  He/she works with a help ticket tracking software to record, track, and report upon the IT issues as reported to the Help Desk. Analyze key metrics to ensure issues are permanently resolved.  Work with all employees to improve the IT experience.

Attention to detail, excellent customer service, punctuality, and a ‘can do’ attitude are required.  Flexibility to be on-call and/or address IT urgent situations as needed.

Education & Experience:

  • Bachelor’s degree, or equivalent experience, in Information Systems or related field of study.
  • Strong technical knowledge of physical networking and Windows Server operating systems.
  • Strong technical knowledge of current network hardware, protocols, switches, etc.
  • High level of proficiency with Microsoft Active Directory, DNS, DHCP and VMware based server virtualization.
  • Extensive experience creating and managing secure LANs.
  • Experience in Layer 3 switching configuration and architecture including vlans creation and routing.
  • Extensive experience working with VoIP systems.
  • Extensive application support experience to include Microsoft SharePoint, Microsoft Exchange and Windows Web Servers or similar application stacks.
  • Knowledge of Linux, VB, Perl, SQl Databases and HTML
  • Strong Knowledge of SANS Storage Concepts and Management and Maintenance of large scale storage devices.
  • Data Center experience—design, built, worked, managed—would be ideal.

Role Summary:

  • Internal and external e-mail routing and administration via MS Exchange
  • Internet, intranet, and VPN connections between employees, sites, and related.
  • Networking equipment, consisting of firewall and security appliances 
  • File, web and application servers, running a mix of operating systems 
  • Assist with Desktop Level support and help desk coverage as needed
  • Supporting a multi-platform environment
  • Disaster recovery operations, including live mirroring of data
  • Data management across multiple platforms and methods
  • Production application moves for internal and external systems
  • Change management for all equipment and servers
  • Develop and maintain documentation for all aspects of Network Operations
  • Keep separation of data, content, themes, business logic and data logic
  • Assist in documentation creation and maintenance
  • Other duties as assigned

Technologies involved include, but may not limited to:

Microsoft SQL Server 2005, 2008 (DBMS, SSRS, SSIS)
Windows Server 2003, 2008R2, 2008
VB, Perl, and power shell Scripting
Windows 7 & XP and MAC OSx; a few Linux machines as well
Active Directory
MS Exchange 2010
VMware virtualization – version 4 & 5
EqualLogic SAN
Veeam backup – 6.5 – 7.0
Fortinet & Watchguard Firewall
Switches – Dell and Cisco
Blackbaud Patron Edge and Raiser’s Edge
CounterPoint Point-of-Sale
POS credit card terminals (mostly Windows based)
Video Terminals

Environment:
We provide a casual working environment with excellent benefits and employee perks.  Standard office hours are 9:00 AM – 5:00 PM with some on-call requirements during museum hours, which are 7 days a week, 362 days per year, and open 9:00 AM – 6:00 PM.  This position requires on-call, occasional after hours and weekend work. 

Position subject to a background check.  Please email resumes to hresources@countrymusichalloffame.org.   No phone calls please





Line Cook

Job Description
We are looking for talented line cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused. 

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. Position reports to Sous Chef and/or Kitchen Manager.

Basic Functions: 
A line cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. 

Essential Functions:
  • Sets up station according to restaurant/catering guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set forth.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef or Line Supervisor. 

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:
Jeremy FoyCountry Music Hall of Fame and Museum222 Fifth Avenue South
Nashville, TN  37203
jfoy@countrymusichallofame.org

No phone calls please.




Banquet Cook

Job Description
We are looking for talented banquet cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused. 
 
We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal banquet cook is motivated, results oriented and committed to providing outstanding customer service every day. Position Reports to: Sous Chef or Kitchen Manager

Basic Functions: 

A banquet cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. 

Essential Functions
  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef.


Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:
Jeremy Foy
Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
jfoy@countrymusichallofame.org

No phone calls please.