Employment

Listed below are all of the paid positions and internships currently available at the Country Music Hall of Fame® and Museum. To apply for any position, please email your resume and cover letter to to hresources@countrymusichalloffame.org or to the contact listed under the job description.


Company Description
The Country Music Hall of Fame® and Museum seeks to collect, preserve, and interpret the evolving history and traditions of country music. Through exhibits, publications, and educational programs, the museum teaches its diverse audiences about the enduring beauty and cultural importance of country music.

The Country Music Hall of Fame® and Museum has been the home of America's music since 1967. In keeping with the cultural significance of the music and the heroic achievements of those who form its membership, the Museum opened in a $37 million landmark, new building in May 2001.   An expanded Museum gallery opened in spring of 2014.  Additional events spaces opened in October 2013, taking the institution from 140,000 square feet of event space to more than 350,000 square feet. This expansion included the 776-seat CMA Theater and a 10,000 square foot glass front Event Hall (along with other spaces) and state of the art kitchen and support areas.


The Country Music Foundation is an equal opportunity employer.


Available Positions

Hatch Show Print’s Haley Gallery Sales Associate

Part-time, Fridays, Saturdays and Sundays
Approximately 24 hours per week

Job Summary:
Sales Associates will assist visitors and customers in our Hatch Show Print’s Haley Gallery. Associates will greet visitors and answer questions regarding artwork offered for sale in the gallery.

Role Summary:

  • Actively greet and assist customers and visitors
  • Complete sales transactions through the use of POS system
  • Be conversant about printing techniques
  • Learn proper techniques of artwork handling
  • Understand and learn about Hatch Show Print
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Key Qualifications:
Candidates will possess excellent customer services skills and an interest in Hatch Show Print. Outgoing and friendly people will be the most successful and comfortable in this position. Weekend and evening availability will be required. Knowledge of Windows-based programs is required.

To apply for this position, please email your resume and availability to Debbie Maddox, Retail Operations Manager: dmaddox@countrymusichalloffame.org.

Staff Accountant

Job Summary:
The Staff Accountant is a very important member of the Country Music Foundation, Inc. accounting team. The Staff Accountant is an entry-level, full-time position reporting to the Accounting Manager. The Country Music Foundation, Inc. is a 501 (c) (3) educational organization that operates the Country Music Hall of Fame & Museum, Historic RCA Studio B, Two Twenty Two Grill & Catering, Hatch Show Print, Circa, Museum Store, Haley Gallery & Hatch Retail.

Role Summary:
Accurately and timely accounts for and records revenue and inter-company transactions for the internal restaurant; records and reconciles receivables for group tours (museum, Studio B and Hatch Show Print), Hatch Show Print custom posters, and additional receivables as requested; prepares and records journal entries as needed in the reconciliation process; follows up on past due receivables by email and telephone; and assists with special projects as needed.

This is accomplished by:

  • Recording and reconciling bank deposits and revenues for the internal restaurant
  • Sending timely invoices for receivables
  • Meeting internally with originating department as needed
  • Following up with customers as required
  • Preparing and recording journal entries
  • Preparing account reconciliations
  • Assisting with special projects as needed

Key Qualifications:

  • BBA or BA degree with a major in accounting from an accredited university  
  • Proficiency in Microsoft Office Excel required. Proficiency in Microsoft Dynamics SL (Solomon) desired
  • Must possess strong analytical ability, strong math skills, customer service, verbal and written communication skills and problem solving skills. Must be able to handle multiple tasks in a fast paced, professional, fun environment
  • Position subject to satisfactory completion of a background check

To be considered for this position please send your letter of interest and resume to:

Samantha Ramey, Accounting Manager
Country Music Foundation, Inc.
222 Fifth Avenue, South
Nashville, TN 37203
Fax (615) 742-9880
sramey@countrymusichalloffame.org
No phone calls please


Security Manager

Job Summary:
The Security Manager has overall accountability for setting the direction for security of all Country Music Hall of Fame and Museum guests and employees. This is a full time exempt position which supervises all security officers. Position maintains and enforces security policies and procedures, while providing security of the building, artifacts, and other company assets.  Responsible for a safe working environment for staff and visitors during all hours and all events.  Position oversees and has daily interaction with the third party security company, which provides all security personnel. Position monitors, observes, and reports daily activities throughout the building.  This position reports to the Director of Operations.

Role Summary:

  • Assists Manager in Charge (“MIC”) at security company on any account changes
  • Provides oversight and assists when needed with any security infractions and handling of incidents
  • Makes recommendations and provides guidance on the design and installation of any physical security systems
  • Accountable for security budget oversight
  • Maintains and updates all security policies and procedures
  • Conducts training and orientation of all security officers on standard operating procedures as well as ongoing training.
  • Conducts training on emergency procedures such as weather, fire, elevators, alarm panels, and shut off valves.
  • Projects future security requirements
  • Maintains records of security incidents
  • Oversees officers and posts on a daily basis
  • Assists with roving patrols and with officers’ breaks
  • Assists Security Supervisor on a daily basis
  • Attends weekly staff meetings
  • Reviews and approves payroll for officers each week
  • Authorizes overtime, if any
  • Recommends staff for advancement
  • Reviews DAR/Camera footage daily and reports any protection problems
  • Reports incidents as needed to Direction of Operations/MIC as needed in writing
  • Works VIP and high profile events as necessary
  • Assists the CEO’s Office as needed

 

Key Qualifications:

  • Minimum of 4 years management and supervisory experience
  • Minimum of 2 years experience in the security field
  • Four year college degree in related field a plus
  • Must be available for flexible work hours, including evenings, weekends, and holidays
  • Must be able to perform physical aspects of job, including lifting up to 50 pounds, physically restraining individuals when necessary, and running on an as-needed basis.
  • Ability to supervise and motivate employees effectively
  • Good communication skills, both written and verbal
  • Ability to work in a fast paced environment
  • Position subject to satisfactory completion of a background check

Please send resumes to hresources@countrymusichalloffame.org
No phone calls please


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Petrella, First Lady of Country Soul Scholar

JOB DESCRIPTION:

The Country Music Hall of Fame and Museum seeks African-American candidates for the Petrella, First Lady of Country Soul Scholar position, funded by Dreams of the Heartland Foundation, Inc. This 12-week full-time position will contribute to cataloguing and digitizing the Museum's photographic collection, and is intended to provide opportunity and experience for a graduate student enrolled in a Master's program in Library and Information Sciences with an African-American or minority background.

The Petrella, First Lady of Country Soul Scholar position will run from June to August 2015.

Role Summary:

  • Properly handle fragile and rare archival materials.
  • Support the preparation of materials for digitization.
  • Digitize and enter metadata of Image Collection negatives, prints, and accompanying materials into Country Music Foundation digital asset management system, CONTENTdm.
  • Re-house negatives, images, and documents.
  • Assist in creation of reports as required by employer.

Key Qualifications:

  • Enrollment in Master's Degree in Library and Information Science program from an ALA accredited institution
  • Cataloging experience.
  • Knowledge of photographic scanning/digitization.
  • Ability to properly handle fragile and rare archival materials.
  • Ability to use Adobe Photoshop.
  • Experience with CONTENTdm or similar digital asset management system preferred.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Familiarity in working with a variety of photographic sources is highly desirable, as is a working knowledge of country music.
  • Ability to perform duties with professionalism, which includes relating to others in group settings and individually in a courteous, cooperative, sensitive, and collegial manner.
  • Sound judgment to identify and report problems to supervisors and contribute to resolving them.

Employment is subject to a background check. To be considered for this position please send your cover letter, resume, and three references to: lboulie@countrymusichalloffame.org.


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Circa Sales Associate

JOB DESCRIPTION:

Sales Associates will assist visitors and customers in our “Circa” retail store located inside the Country Music Hall of Fame and Museum. Associates will greet visitors, answer questions regarding products offered for sale in the store.

Role Summary:

  •  Actively greet and assist customers and visitors
  • Complete sales transactions through the use of POS system
  • Stock, clean and organize store
  • Learn and disseminate information about Country Music Hall of Fame and Museum exhibits and programs

Key Qualifications:

  • Candidates will possess excellent customer services skills
  • Outgoing and friendly people will be the most successful
  • Weekend and evening availability will be required
  • Knowledge of Windows-based programs will be helpful.

Please submit your resume and availability to Debbie Maddox at dmaddox@countrymusichalloffame.org. No phone calls please.




Operations Tech

Job Description:

Technician must be present for event set-up and tear down.  Position will handle deliveries for 222, housekeeping supplies, office supplies, Hatch Show Print, retail stock, shipping items, etc. Position will assist Operations with duties including building walk through, warehouse runs, distribution of deliveries and coordination of bus repairs. Working hours will be scheduled in based on event calendar; to include nights, weekends and holidays.  This position will report directly to the Lead Operations Tech.

Role Summary:

  • Duties include daily set up for events which include movement of tables, chairs, podiums, stage, pipe and drape, hanging of banners and other miscellaneous requests as well as set-up for 222 Grill and Catering
  • Ensure that event space is re-set at end of event for next business day
  • Ensure that entire front of house museum space is clean and organized throughout the day
  • Assist with supervising temp staff, set-up staff, housekeeping staff, and vendors
  • Ensure the cleanliness of the Facility, and event space meets CMHOF expectations
  • Perform housekeeping and janitorial duties such as sweeping, mopping, dusting, pressure washing, etc.
  • Support all CMHOF staff and assist with interdepartmental requests
  • Perform other duties assigned

Key Qualifications:

  • This job will require working with the public
  • Must be able to lift 75lbs continuously throughout workday.
  • Must be able to work a flexible schedule including weekends, evenings, and some holidays
  • Professional, Upbeat, and energetic
  • High School diploma or equivalent
  • Must pass a background check
  • Communication skills a must
  • Previous experience in the hospitality industry a plus.

615-255-2245 Email resume to: hresources@countrymusichalloffame.org No phone calls please.




Network Systems Specialist

Reports To:  IT Director

Job Summary: 


The Network Systems Specialist role will be responsible for resolving employee/customer hardware/software issues timely and accurately.  He/she works with a help ticket tracking software to record, track, and report upon the IT issues as reported to the Help Desk. Analyze key metrics to ensure issues are permanently resolved.  Work with all employees to improve the IT experience.

Attention to detail, excellent customer service, punctuality, and a ‘can do’ attitude are required.  Flexibility to be on-call and/or address IT urgent situations as needed.

Education & Experience:

  • Bachelor’s degree, or equivalent experience, in Information Systems or related field of study.
  • Strong technical knowledge of physical networking and Windows Server operating systems.
  • Strong technical knowledge of current network hardware, protocols, switches, etc.
  • High level of proficiency with Microsoft Active Directory, DNS, DHCP and VMware based server virtualization.
  • Extensive experience creating and managing secure LANs.
  • Experience in Layer 3 switching configuration and architecture including vlans creation and routing.
  • Extensive experience working with VoIP systems.
  • Extensive application support experience to include Microsoft SharePoint, Microsoft Exchange and Windows Web Servers or similar application stacks.
  • Knowledge of Linux, VB, Perl, SQl Databases and HTML
  • Strong Knowledge of SANS Storage Concepts and Management and Maintenance of large scale storage devices.
  • Data Center experience—design, built, worked, managed—would be ideal.

Role Summary:

  • Internal and external e-mail routing and administration via MS Exchange
  • Internet, intranet, and VPN connections between employees, sites, and related.
  • Networking equipment, consisting of firewall and security appliances 
  • File, web and application servers, running a mix of operating systems 
  • Assist with Desktop Level support and help desk coverage as needed
  • Supporting a multi-platform environment
  • Disaster recovery operations, including live mirroring of data
  • Data management across multiple platforms and methods
  • Production application moves for internal and external systems
  • Change management for all equipment and servers
  • Develop and maintain documentation for all aspects of Network Operations
  • Keep separation of data, content, themes, business logic and data logic
  • Assist in documentation creation and maintenance
  • Other duties as assigned

Technologies involved include, but may not limited to:

Microsoft SQL Server 2005, 2008 (DBMS, SSRS, SSIS)
Windows Server 2003, 2008R2, 2008
VB, Perl, and power shell Scripting
Windows 7 & XP and MAC OSx; a few Linux machines as well
Active Directory
MS Exchange 2010
VMware virtualization – version 4 & 5
EqualLogic SAN
Veeam backup – 6.5 – 7.0
Fortinet & Watchguard Firewall
Switches – Dell and Cisco
Blackbaud Patron Edge and Raiser’s Edge
CounterPoint Point-of-Sale
POS credit card terminals (mostly Windows based)
Video Terminals

Environment:
We provide a casual working environment with excellent benefits and employee perks.  Standard office hours are 9:00 AM – 5:00 PM with some on-call requirements during museum hours, which are 7 days a week, 362 days per year, and open 9:00 AM – 6:00 PM.  This position requires on-call, occasional after hours and weekend work. 

Position subject to a background check.  Please email resumes to hresources@countrymusichalloffame.org.   No phone calls please





Line Cook

Job Description
We are looking for talented line cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused. 

We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. Position reports to Sous Chef and/or Kitchen Manager.

Basic Functions: 
A line cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. 

Essential Functions:


  • Sets up station according to restaurant/catering guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set forth.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef or Line Supervisor. 

Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:
Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058
No phone calls please.




Banquet Cook

Job Description
We are looking for talented banquet cooks to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused. 
 
We are dedicated to hiring outstanding individuals who share our passion for serving customers and preparing quality food and beverages. The ideal banquet cook is motivated, results oriented and committed to providing outstanding customer service every day. Position Reports to: Sous Chef or Kitchen Manager

Basic Functions: 

A banquet cook is responsible for the daily preparation of food items in the pantry, fry and/or stations or other areas of the kitchen. 

Essential Functions
  • Sets up station according to restaurant guidelines.
  • Prepares all food items as directed in a sanitary and timely manner.
  • Follows recipes, portion controls, and presentation specifications as set by the restaurant.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Assists with the cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
  • Performs additional responsibilities, although not detailed, as requested by the Chef, Sous Chef.


Desired Skills and Experience

  • Commitment to quality service, and food and beverage knowledge.Basic understanding of professional cooking and knife handling skills. Ideal candidate will have prior prep or line cook experience in a food venue.
  • Understanding and knowledge of safety, sanitation and food handling procedures.
  • English language and professional communications skills are required.
  • Ability to take direction.
  • Ability to work in a team environment.
  • Ability to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Person must possess a can-do attitude, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile to ensure success.
  • Must be willing and available to work flexible/non-standard hours, including weekends.
  • Maintain confidentiality of client information.

Please submit resume to:
Country Music Hall of Fame and Museum
222 Fifth Avenue South
Nashville, TN  37203
phankins@countrymusichalloffame.org
Fax: 615-416-2058
No phone calls please.